Sr Advisory Solution Consultant

ServiceNowBentonville, AR
62d

About The Position

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • 10+ years of pre-sales solution consulting or sales engineering experience.
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
  • Experience working collaboratively with product management, product marketing, partners, and professional services.
  • Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence.
  • Must be based in Bentonville, AR area.
  • Travel, as necessary.

Responsibilities

  • Develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
  • Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets.
  • Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs.
  • Develop client partner relationships.
  • Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement.
  • Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team.
  • Stay current on competitive analysis and market differentiation.
  • Support marketing events including executive briefings, conferences, user groups, and trade shows.
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