Sr Advisory Solution Architect

ServiceNow • Santa Clara, CA

166d • $149,250 - $246,300

About The Position

The ServiceNow Partner Design Studio is looking for a Solution Architect with a passion for innovation, co-creation, and cutting-edge design practices. This is a unique opportunity to shape partner-branded solutions using an AI-first approach—where AI is embedded into every step of design and solutioning. If you're excited about transforming industries with AI-powered solutions and thrive in strategic technical roles, this could be the role for you.

Requirements

• 8+ years in technical sales, pre-sales, solution architecture, or similar roles.
• Significant experience working with technology partners, at either a partner or OEM level.
• Strong grasp of cloud platform architecture including SaaS, PaaS, automation, and multi-tenancy.
• Proven ability to guide partners through complex solution designs and business strategy discussions.
• Deep curiosity and interest in AI technologies and emerging trends.
• Clear communicator, comfortable engaging at the CxO level and translating complex topics into actionable insights.
• Industry experience in Financial Services, Healthcare, Manufacturing, or Public Sector is a plus.

Nice To Haves

• Knowledge of how to apply generative AI, predictive analytics, or automation tools in enterprise solutions.
• Experience building solutions directly on the ServiceNow platform.
• Training or certification in Design Thinking and applying these principles in co-creation with partners.
• Strongly preferred ServiceNow Certifications (e.g., Certified System Administrator, Application Developer).
• Experience developing partner go-to-market plans or new solution plays.
• Familiarity with alternative cloud or enterprise software platforms is a plus.

Responsibilities

• Apply an AI-first mindset in all partner engagements—from design workshops to solution architecture—ensuring partners are equipped to lead in an AI-driven market.
• Provide expert guidance on the ServiceNow platform, offering insights drawn from successful implementations and helping partners make informed, AI-aware decisions.
• Drive conversations around market positioning, industry opportunities, and how AI can be leveraged to create differentiated solutions.
• Facilitate human-centered design workshops with partners, leveraging AI to enhance user research, prototype testing, and solution scoping.
• Support partners in defining go-to-market strategies, technical goals, and measurable outcomes—all through the lens of AI-enhanced capabilities.
• Understand partners' technical strengths and guide them in embedding AI into their ServiceNow-powered offerings.
• Collaborate with the ServiceNow field to advocate for innovative, AI-enabled partner solutions.

Benefits

• Base pay of $149,250 - $246,300, plus equity (when applicable), variable/incentive compensation and benefits.
• Health plans, including flexible spending accounts.
• 401(k) Plan with company match.
• Employee Stock Purchase Plan (ESPP).
• Matching donations.
• Flexible time away plan and family leave programs.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services