Sr Advisory Solution Architect

ServiceNow-posted 4 months ago
$149,250 - $246,300/Yr
Santa Clara, CA
Professional, Scientific, and Technical Services
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The ServiceNow Partner Design Studio is looking for a Solution Architect with a passion for innovation, co-creation, and cutting-edge design practices. This is a unique opportunity to shape partner-branded solutions using an AI-first approach—where AI is embedded into every step of design and solutioning. If you're excited about transforming industries with AI-powered solutions and thrive in strategic technical roles, this could be the role for you.

  • Apply an AI-first mindset in all partner engagements—from design workshops to solution architecture—ensuring partners are equipped to lead in an AI-driven market.
  • Provide expert guidance on the ServiceNow platform, offering insights drawn from successful implementations and helping partners make informed, AI-aware decisions.
  • Drive conversations around market positioning, industry opportunities, and how AI can be leveraged to create differentiated solutions.
  • Facilitate human-centered design workshops with partners, leveraging AI to enhance user research, prototype testing, and solution scoping.
  • Support partners in defining go-to-market strategies, technical goals, and measurable outcomes—all through the lens of AI-enhanced capabilities.
  • Understand partners' technical strengths and guide them in embedding AI into their ServiceNow-powered offerings.
  • Collaborate with the ServiceNow field to advocate for innovative, AI-enabled partner solutions.
  • 8+ years in technical sales, pre-sales, solution architecture, or similar roles.
  • Significant experience working with technology partners, at either a partner or OEM level.
  • Strong grasp of cloud platform architecture including SaaS, PaaS, automation, and multi-tenancy.
  • Proven ability to guide partners through complex solution designs and business strategy discussions.
  • Deep curiosity and interest in AI technologies and emerging trends.
  • Clear communicator, comfortable engaging at the CxO level and translating complex topics into actionable insights.
  • Industry experience in Financial Services, Healthcare, Manufacturing, or Public Sector is a plus.
  • Knowledge of how to apply generative AI, predictive analytics, or automation tools in enterprise solutions.
  • Experience building solutions directly on the ServiceNow platform.
  • Training or certification in Design Thinking and applying these principles in co-creation with partners.
  • Strongly preferred ServiceNow Certifications (e.g., Certified System Administrator, Application Developer).
  • Experience developing partner go-to-market plans or new solution plays.
  • Familiarity with alternative cloud or enterprise software platforms is a plus.
  • Base pay of $149,250 - $246,300, plus equity (when applicable), variable/incentive compensation and benefits.
  • Health plans, including flexible spending accounts.
  • 401(k) Plan with company match.
  • Employee Stock Purchase Plan (ESPP).
  • Matching donations.
  • Flexible time away plan and family leave programs.
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