About The Position

The Senior Advisor – Standards Implementation & Business Readiness partners with business and technology teams to turn business needs into clear requirements and workable solutions. This role supports initiatives from planning through implementation, with a strong focus on business readiness, operational adoption, and compliance related to the NCPDP Telecommunication Standard vF6. This position serves as a subject matter expert for claim billing and retail point-of-sale (POS) processes, including reject codes, submission clarification code overrides, and standards-based data elements. The Senior Advisor ensures solutions are practical, aligned with business needs, and ready for use by internal teams, clients, and external partners. The role also supports organizational readiness for industry standards changes by identifying impacts, coordinating across teams, and helping ensure smooth adoption across people, processes, and technology.

Requirements

  • High school diploma or equivalent required; bachelor’s degree preferred
  • Five or more years of experience in pharmacy benefit management, healthcare technology, or standards implementation
  • Experience supporting large-scale standards or regulatory initiatives with a focus on operational readiness
  • Familiarity with Agile methodology; experience with Jira preferred
  • Experience working across business and technology teams
  • Strong communication, organization, and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment
  • If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

  • Work with business sponsors and technology teams to define and document business requirements
  • Lead business readiness activities for the vF6 implementation, including impact assessments, workflow changes, and operational readiness planning
  • Use Express Scripts project tools and methodologies to support delivery of business initiatives
  • Participate in required meetings, project ceremonies, and release planning activities
  • Communicate project status, risks, dependencies, and readiness updates to stakeholders and leaders
  • Manage multiple initiatives at the same time while meeting deadlines
  • Partner with operations, client-facing teams, and vendors to support change readiness and consistent execution

Benefits

  • For this position, we anticipate offering an annual salary of 115,600 - 192,600 USD / yearly, depending on relevant factors, including experience and geographic location.
  • This role is also anticipated to be eligible to participate in an annual bonus plan.
  • At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
  • Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
  • We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
  • For more details on our employee benefits programs, click here.
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