Sr Advisor I, Regional Network-West

Phillips 66 • Ferndale, WA

1d

About The Position

As a Sr Advisor I, Regional Network-West, you’ll be a trusted partner to field teams and a key contributor to the systems that keep our operations running smoothly. You’ll bring a thoughtful, solutions‑focused approach to supporting a dynamic environment—helping drive stability, innovation, and continuous improvement across our network landscape.

Requirements

• Legally authorized to work in the job posting country
• Bachelor’s degree in MIS, Computer Science, or a related field, or equivalent experience
• 5 or more years of experience in an applicable Information Technology discipline supporting enterprise networks
• 3 or more years of experience with physical network cabling industry standards
• 1 or more years of experience with fiber management and troubleshooting
• Valid driver’s license
• Ability to safely operate a motor vehicle in the refinery around process equipment
• Ability to travel up to 5%
• Able to lift equipment that weighs up to 30 lbs. from the floor and safely carry up 4 flights of stairs
• Able to bend, stoop, or crawl under furniture to connect wiring
• Able to push/pull equipment on a cart of up to 100 lbs
• Proven ability and willingness to provide day-to-day and after-hours support (24x7) as needed
• Willing and able to obtain a Transportation Worker Identification Card (TWIC). Information can be found at https://www.tsa.gov/for-industry/twic
• Occasional on-call duties
• Work extended hours, which may include evenings, weekends, and holidays
• Wear fire retardant clothing and personal protective equipment (such as steel-toe shoes, ear and eye protection)
• Maintain face daily so that a respirator/face mask can seal properly (some examples include being free of facial hair and/or clean shaven)

Nice To Haves

• 3 or more years working knowledge and troubleshooting within a large global Cisco environment
• Cisco CCNP certification or equivalent experience
• Experience with Catalyst SD-WAN, Wireless Design, Network Authentication (Cisco ISE), firewalls (CheckPoint), packet capture and analysis, monitoring/observability (SolarWinds, ServiceNow), automation (Python/PowerShell, Cisco Catalyst Center), IPAM (Infoblox)
• Ability to achieve excellent results with minimal guidance
• Proven discipline in following operational standards and processes
• Proven verbal and written communication skills for direct customer interaction
• Proven ability to master, apply and deliver advanced and specialized technical training
• Proven ability to work well with business, and local and remote IT resources
• Proven ability to deliver on commitments
• Ability to manage and perform multiple tasks concurrently
• Demonstrated strong analytical and problem-solving skills

Responsibilities

• Provide support for network operations (both logically and physically), ensuring reliability, performance, and timely resolution of issues.
• Lead and execute network and fiber infrastructure projects with a hands-on approach.
• Perform advanced troubleshooting across multiple IT disciplines to resolve complex issues.
• Proactively monitor and manage local network health to ensure optimal performance.
• Provide guidance and mentorship to local support analysts including developing and administering relevant training, fostering skill development and knowledge sharing.
• Act as a technical consultant for cross-functional teams and Field IT leadership.
• Apply business acumen to identify and solve operational challenges, driving continuous improvement and challenging the status quo through innovative solutions.
• Identifying cost optimization and value-add opportunities.
• Plan, coordinate, and execute network-related projects from inception to completion, effectively managing resources and collaborating across multiple locations.
• Implement effective change management practices and maintain accurate, up-to-date documentation.
• Travel as needed to support network initiatives and collaborate with regional teams.
• Managing specialty contractors or vendors.
• Building and maintaining relationships with technical partners in various business units (e.g. Midstream I&E Technician).

Benefits

• Annual Variable Cash Incentive Program (VCIP) bonus
• 8% 401k company match
• Cash Balance Account pension
• Medical, Dental, and Vision benefits with an annual company contribution to a Health Savings Account for employees on HDHP
• Total well-being programs and incentives, including Employee Assistance Plan, well-being reimbursement, and backup family care services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level