Sr Advisor I&FS Product Development

Nreca • Arlington, VA

97d

About The Position

NRECA is a unique national trade association providing advocacy, financial services and business support services to over 900 consumer owned electric cooperatives across the country. NRECA employees are united by our mission, inclusive culture, collaborative workplace and commitment to service excellence. As a “best place to work” employer, we operate with integrity, transparency and a spirit of innovation. Are you ready to be part of a dynamic, inclusive, and mission-driven insurance and financial services team? At NRECA, we cultivate and reward a commitment to delivering service excellence to our members every day. Our culture emphasizes a strong sense of diversity, integrity and belonging, driven by our core values of collaboration, communication, creative problem solving, and accountability. The work we do to develop and administer industry-leading employee benefit plans and services is diverse and intellectually challenging, and the results help improve the quality of life for hard working Americans all across the country. If you are motivated by mission and values, as well as competitive pay and outstanding benefits, then this is the place for you.

Requirements

• Bachelor's Degree in Business, Marketing or related field.
• 8 or more years of experience in program development and management related to employee benefits, health care, wellness and disease management.
• Applicable industry designation preferable (e.g., CEBS, CPC, PHR, R.N., SHRM-CP).
• Experience with delivery of medical plan designs using HRA, HSA and FSA accounts.
• Knowledge of the administration and management of employee benefit programs and related regulations and laws, including ERISA, FMLA, COBRA and other IRS/DOL regulations.
• Ability to manage competing deadlines and multiple projects at various stages of development using effective organization skills and attention to detail.
• Strong communication skills (written and verbal), including the ability to interpret difficult concepts and present them to internal business partners and our membership.

Nice To Haves

• Master's degree preferred.
• Experience in a fast-moving environment.
• Ability to lead people across different business areas and foster collaboration and consensus building among team members.

Responsibilities

• Monitors, oversees and manages Product Development and Management (PD&M) initiatives for highly integrated products and vendors.
• Oversees programs, including the coordination of multiple resources, vendors and/or products that include a wide array of options and complex components.
• Responsible for day to day oversight and product development for the Tax Advantaged Account program, COBRA administration and other services supporting the NRECA Group Health plan.
• Guides the development of business cases to support benefits program enhancements and new initiatives.
• Analyzes program metrics and interprets the results.
• Recommends product/program changes needed to support the needs of member co-ops.
• Identifies and develops report criteria for reporting quality, financial, utilization, and product differentiation.
• Serves as product leader and collaborates with relationship management, advisory groups, and member benefits services to gather market intelligence.
• Interprets and anticipates needs for product improvements or innovations.
• Proposes enhancements to assigned products and programs and ensures enhancements are in alignment with the multi-year product strategy.
• Leads the development of business cases for new benefits which includes return on investment analysis.
• Responsible for performing final business review of Summary Plan Description (SPD), Summary of Material Modifications (SMM) and Plan Document amendments and restatements for accuracy.
• Monitors customer requests for plan design exceptions, identifies when exception should be implemented across entire program.
• Oversees vendor management for assigned initiatives.
• Assembles Requests for Information (RFI) and Requests for Proposal (RFP) for potential and existing vendor partner relationships.
• Collaborates with Strategic Sourcing & Procurement (SS&P) in the design of vendor selection criteria.
• Serves as the business lead during contract negotiations between SS&P and the vendor partner.
• Develops and implements measurable and meaningful performance guarantees and service level objectives to be included in the contract.
• Measures performance guarantees and certifies when guarantees are not being met.
• Serves as the business lead during the auditing of benefit programs.
• Responsible for ensuring that vendor invoices are paid accurately and timely according to the terms of the contract.
• Serves as the business lead during the implementation of new benefit programs, changes to existing programs, network arrangements and new vendor partnerships.
• Responsible for ensuring coordination of activity with systems implementation, IT, communications, CBA, vendor services, compliance and legal services.
• Drives the development of the project plan including defining the requirements and reviewing the final product for accuracy.
• Resolves highly complicated and/or controversial concerns and vendor issues.
• Serves as the business lead regarding the definition of product description and key messages.
• Guides Communications in the development of the product identity strategy and execution of the communication plan.
• Responsible for the proper security and disposal of any confidential information.

Benefits

• Competitive pay and outstanding benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree