Comcast-posted 9 months ago
$56,766 - $133,047/Yr
Full-time • Mid Level
Remote
Broadcasting and Content Providers

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

  • Conducts impartial, confidential investigations into employee-reported, HR-related concerns; provides recommended actions to local Leadership and collaborates on determining appropriate final resolutions.
  • Escalates defined matters to appropriate partners and conducts certain investigations of escalated matters at their direction.
  • Drafts thorough investigation summaries that appropriately document investigations and outcomes in a timely manner.
  • Prepares, analyzes data, identifies root cause or trends and presents results to partners on agreed upon cadence.
  • Provides point of contact for employee relations support, guidance and direction to management and field operators.
  • Assists employees and management with the interpretation of Company policies and other relevant employment and immigration laws and responds to inquiries and concerns.
  • Conducts employee focus group sessions, employee surveys, and exit interviews to obtain employee feedback as needed. Identifies employee concerns and monitors overall employee satisfaction. Partners with leadership to develop and implement action plans.
  • Partners with Legal or Compliance and investigates and/or facilitates documentation gathering for all administrative changes, and attorney letters.
  • Acts as partner to support Security Investigations as needed.
  • Utilizes and maintains case management system to document investigatory engagement and resolution.
  • Maintains current knowledge of and ensures compliance with Federal and State employment laws.
  • Assists with the training and development of fellow team members.
  • Collaborative, team first mindset.
  • Consistent exercise of independent judgment and discretion in all matters.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
  • In-depth experience, knowledge and skills in own discipline.
  • Ability to determine own work priorities.
  • Strong communication skills.
  • Ability to conduct investigations and analyze data.
  • Experience in employee relations.
  • Familiarity with Federal and State employment laws.
  • Experience in training and development.
  • Best-in-class benefits to eligible employees.
  • Support for physical, financial and emotional well-being.
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