Sr Advanced Application Engr

Honeywell • Houston, TX

73d

About The Position

The Sr. Advanced Application Engineer at Honeywell International, Inc. is responsible for delivering remote support and services effectively. This role involves executing GTAC and other standard audit checklists for the Experion system, facilitating issue identification and analysis, and reporting to regional stakeholders while working closely with the global team. The engineer will proactively manage customer questions and issues, maintain strong case documentation, and follow up with Assurance 360 Performance Managers to ensure technical recommendations resolve customer issues. The position also includes supporting A360 Performance Managers in enabling remote solutions at customer sites, performing system maintenance, generating knowledge articles, and conducting audits. The engineer will troubleshoot and fix issues, validate missing data, and maintain the RAIL for action items, ensuring the system's availability and reducing unplanned shutdowns through preventive maintenance and strong technical support processes.

Requirements

• Bachelor's degree or foreign equivalent in Instrumentation Technology, Electrical Engineering, Electronic Engineering, or related field.
• 6 years of experience with distributed control system architecture including controllers, HMIs, and field devices.
• 6 years of experience with PLC and Scada control logics, loop tuning.
• Understanding of networking concepts like TCP, firewalls, remote access and VLANs.
• Ability to troubleshoot, analyze system logs and diagnose faults and resolve software or hardware issues.
• Windows domain controller skills such as configuring domain policies and rules.
• Installation and upgradation of software on a live system.
• Experion PKS knowledge.
• Experience with Preoperatory tools such as Diagnostic capture Tool, control Builder, configuration studio, Enabled service.
• Experience with C300 Controllers, Field Interface module, Controller I/Os, PGM (Profibus Gateway Module).

Responsibilities

• Deliver remote support and services remotely and effectively.
• Execute GTAC and other standard audit checklists for Experion system.
• Facilitate issue identification and analysis.
• Report out to regional stakeholders, work closely with the global team.
• Proactively manage and respond to customer questions, issues.
• Maintain strong case documentation and follow up with Assurance 360 Performance Managers.
• Support A360 Performance Managers to enable remote solutions at customer sites.
• Enable services Installation and Migration.
• System maintenance and reporting incident avoidance case.
• Generating Knowledge article.
• Monitor Enabled services Alerts.
• Data collections for Experion Audits.
• Conducting Audits.
• Troubleshooting and fixing issues.
• Missing data validation in Enabled services dashboard.
• Reviewing Audits reports with performance manager and customer.
• Maintaining the RAIL for action items.
• Updating the Asset lifecycle management.
• Delivering priority notifications to customers and Performance managers.
• Responsible for doing the Preventive maintenance and providing proactive support.
• Uses system diagnostics, asset performance tools and predictive analytics to support DCS Longevity.
• Troubleshoot automation faults, optimize control logic and support uptime.

Benefits

• Eligible for Employee Referral Program: $1500

What This Job Offers

• Job Type: Full-time
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees