Sr. Accounts Receivable Representative - Hybrid AZ

Best Western Hotels & Resorts • Phoenix, AZ

4d • Hybrid

About The Position

At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry. Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality! Join our Accounting and Finance team as a Senior Accounts Receivable (A/R) Representative, where you will play a key role in managing global billings and receivables. This position requires strong communication, analytical, and organizational skills and a commitment to delivering exceptional service.

Requirements

• Minimum of three (3) years of relevant experience in Accounts Receivable or related field.
• Associate’s Degree in Accounting, Finance or related field, or an equivalent combination of education and experience.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.).
• Strong attention to detail and excellent organizational skills.
• Solid understanding of Generally Accepted Accounting Principles (GAAP).
• Proven customer service and communication skills.
• Ability to analyze and resolve both routine and complex issues using sound judgment and past experience.

Nice To Haves

• Experience with Workday Financials is a plus.

Responsibilities

• Ensure timely and accurate billings by preparing spreadsheets for billings, debits, credits, and account corrections, while meeting department deadlines.
• Prepare and distribute delinquency notices to support collection efforts.
• Track, report, and proactively update management on delinquent balances, ensuring all communications adhere to company guidelines.
• Compile, reconcile, and organize financial data to support the preparation of weekly, monthly, and annual accounting reports.
• Deliver high-quality customer service by researching, verifying and clearly communicating account information Hoteliers, resolving questions or concerns.

Benefits

• Medical/Dental/Vision available day one
• Vacation/Sick- accruals start day one
• Paid company holidays and personal holidays to celebrate what’s important to you
• 401K - company contribution and match (U.S.)
• Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
• Employee discounts/hotel discounts
• Free financial and health wellness programs
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree