Sr. Account Representative - Kelsey Seybold Clinic - Pearland Business Office - Hybrid

UnitedHealth Group•Pearland, TX

17h•$24 - $43•Hybrid

About The Position

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

High school diploma or equivalent
5+ years of experience in medical/healthcare field performing business office functions
Windows XP, Proficient computer skills (Excel & Word), Internet
Intermediate level PC literacy
Alpha/Num Forms Entry
Good writing skills
Detailed knowledge of health insurance

Nice To Haves

Some college or training in Business or Healthcare related field
Physician or ASC Medical Billing and Coding certificate; Medical Office Assistant etc.
6+ years of experience in a medical business office environment or Ambulatory Care Center
2+ years of quality auditing experience or training within the medical/ healthcare industry
Lead analyst or coordinator experience
IDX, EPIC, or Experior experience
High PC proficiency

Responsibilities

Under the direction of the Manager, Supervisor, or the Senior Quality Account Analyst is responsible for initial and continual training for Business Office personnel
Performs weekly and monthly quality audits using multiple applications to ensure appropriate protocol is followed and report the results
Aids in the development and implementation of organizational standards and policies and procedures
Have the ability to assume more than one role on the team
Acts in leadership capacity in absence of supervisor on issues/problems directly related to the resolution of a patient account
Must demonstrate dependability and ability to work independently
Professionalism and courtesy when communicating with peers, patients and other external contacts, displaying an attitude committed to customer service