Sr. Account Manager-RRT, Startups

AmazonSan Francisco, CA
15h

About The Position

Would you like to be part of a team focused on increasing adoption of Amazon Web Services by developing strategic relationships with high-growth startups? Do you have the business savvy and technical background necessary to help establish AWS as the primary cloud provider for the world's most innovative companies? As a Sr. Startup Account Manager on the Rapid Response Team (RRT), you will have the exciting opportunity to help drive growth and shape the future of emerging technology companies. Trusted by more startups around the world, AWS makes the power of cloud computing accessible for all by giving founders everywhere access to the same technology that powers the world's largest companies. The RRT model is designed to support our Startup customers and their needs in agile fashion. You will work with well-funded, high-potential startups that have unique needs, technical considerations, sales cycles, and growth trajectories that distinguish them from traditional enterprise companies. Your responsibilities will include accelerating innovation through service adoption, driving usage growth, and ensuring these startups select AWS as their primary cloud provider long-term. The ideal candidate will possess both sales acumen and technical background that enables them to engage at the Founder and CXO level as well as with software developers and technical teams. You should also be a self-starter who is prepared to develop and execute against strategies to effectively support our customers and deliver on key priorities.

Requirements

  • Bachelor's degree
  • 7+ years of technology/software sales experience
  • Demonstrated experience working with startups or high-growth technology companies
  • Proven track record of meeting or exceeding sales quotas

Nice To Haves

  • cloud certification like AWS Cloud Practitioner or AWS Solutions Architect - Associate
  • Experience with AWS, Azure, or Google Cloud technology
  • Experience engaging with Founders, CxOs, and Board-level executives
  • Understanding of startup-specific sales cycles and growth trajectories
  • Ability to work effectively in a fast-paced, dynamic environment with multiple competing priorities
  • Strong collaboration skills across cross-functional teams

Responsibilities

  • Ensure customer success with early and mid-stage startups during critical growth phases
  • Drive adoption across assigned startup accounts providing coverage where needed
  • Meet or exceed revenue and goal targets
  • Respond rapidly to engagement triggers and provide bar-raising support for our customers
  • Accelerate customer adoption through well-developed sales engagements and successful GTM strategies
  • Execute against comprehensive account/territory plans
  • Create and articulate compelling value propositions around AWS services tailored to startup needs
  • Engage with Founders, CxOs, Board of Directors, and VC influencers to accelerate adoption
  • Maintain a robust sales pipeline across multiple startup accounts
  • Work with partners to extend reach and drive adoption
  • Collaborate with product teams, business development, marketing, solution architecture, and partner teams
  • Develop long-term strategic relationships with high-potential startup accounts
  • Manage negotiations with startup decision-makers
  • Ensure customer satisfaction and retention
  • Expect moderate travel

Benefits

  • Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives.
  • Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
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