Sr. Account Manager - Local Government (Northern Midwest)

Esri•Chicago, IL

1d•Onsite

About The Position

Esri invites experienced individuals with a passion for large, complex Government organizations and an understanding of geospatial technology to join their Mid-west account team as a Sr. Account Manager. This customer-oriented and collaborative role focuses on identifying and implementing strategies to improve organizational challenges. The successful candidate will work closely with a team to help new and existing customers optimize and expand their adoption of Esri technology, identify new areas of growth, and deliver expertise to support their mission. Esri is committed to customer success and provides a supportive culture that encourages creativity, collaboration, and passion.

Requirements

5+ years of enterprise sales and/or relevant consulting or program management experience
Experience managing the sales cycle, creating partnerships, and establishing yourself as a trusted advisor with large customers
Possess financial and business acumen to build compelling account growth strategies
Advanced knowledge of Large City government operations and new technology trends and the ability to translate this into complex solutions for customers
Understanding of GIS, Esri technology, and Large City government operations as they relate to one another
Expert visual storyteller and negotiator across all levels of an organization
Knowledge of industry fiscal year, budgeting, and procurement cycles
Ability to travel domestically or internationally 25-50%
Bachelor’s degree in GIS, business administration, or a related field
Applicants must be authorized to work for any employer in the U.S.

Nice To Haves

General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
Master’s degree in GIS, business administration, or a related field

Responsibilities

Prospect, develop, and implement location strategies for large, complex organizations.
Create new opportunities within high-level accounts and deepen relationships.
Participate in and present at trade shows, workshops, and seminars.
Demonstrate advanced industry knowledge and its relevance to the application of GIS.
Identify key stakeholders and business drivers within organizations and gain access to executive, enterprise-level decision makers.
Understand complex customer budgeting and acquisition processes.
Clearly articulate the strength and value of Esri technology as it relates to large complex government state and local government organizations.
Consistently conduct research and pursue professional development to ensure competitive knowledge.
Use innovative whiteboarding and presentation skills to support visual storytelling.
Proactively execute the account management and sales processes for all opportunities in order to meet revenue goals.
Continually evaluate work in terms of its contribution to meeting customer needs.
Lead account strategies by consistently collaborating with teams across Esri and Esri business partners.
Actively share knowledge and support/mentor team members.
Be motivated and resourceful and take initiative to resolve issues.