Squash Pro

Life Time•Vernon Hills, IL

About The Position

Responsible for the overall direction, coordination, and supervision of the Squash Department at a club. Sets the vision for Squash and leads strategies from development to execution that ultimately drive growth and profitability. Maintains the business plan and budget and ensures monthly budget goals are met. Teaches private and group squash lessons, runs tournaments, and successfully implements department brand standards, marketing, and SOPs. Understands and implements on court teaching methodologies for all levels, as well as trains and hold staff accountable to these. Manages talent through recruiting, coaching, and developing their team.

Requirements

High School Diploma or GED
1 or more years’ experience in Squash Instruction
Excellent customer service skills, friendly, outgoing, and positive attitude
Understands and utilizes Profit & Loss(P&L) management, Key Performance Indicators(KPIs), and on/off court Standard Operating Procedures(SOPs).
Thorough knowledge of the game of squash and possesses effective teaching styles and techniques
Excellent communication, time management, and organization skills
Comfortable working with all age groups and building positive relationships with members and team members
Ability to sit, stand, walk, reach, climb and lift up to 50 pounds
Authorized to work in the US or possesses required credentials to qualify for H-O1 Visa
Squash Level 1 Certified- or European Equivalent
Current Member of US Squash
CPR and AED Certified within 30 days of hire

Nice To Haves

Bachelor’s Level Degree
3 or more years’ experience in Squash Instruction
Knowledge of Microsoft Office (Word, Excel, Powerpoint, Outlook)

Responsibilities

Creates and executes the vision for Squash by analyzing the business and determining areas of strength and opportunity, with the goal of improving member experience and exceeding financial budgets.
Manages and is responsible for meeting or exceeding department monthly/annual financial goals for revenue and expenses. If applicable, ensures Squash Instructors achieve or exceed individual monthly revenue and lesson goals.
Develops their team through quality orientations, direction, and feedback. Identifies and actively recruits new team members. Makes hiring, promotion, disciplinary, and termination recommendations to the General Manager or National Racquet Sports Director.
Creates exceptional member experiences by developing safe, professional, and comprehensive squash lessons and programs to ensure students develop along a pathway that encourages continued involvement and a positive Net Promoter Score, by involving members with programs, tournaments and special events, and by ensuring all squash courts/equipment are clean, organized and in good working condition.
Manages squash schedules, marketing, and program registrations and billing. Ensures all lessons/programs are booked in the Life Time court scheduling software and follow all company SOPs.
Attends national calls and facilitates squash department meetings.
Monitors, demonstrates, and instructs students during squash lessons on proper techniques, tactics and strategies to improve their overall squash game. Personally teaches a minimum of 30 hours per week (on average).

Benefits

All team members receive the following benefits while working for Life Time:
A fully subsidized membership
Discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
Training and professional development
Paid sick leave where required by law
Full-time Team Members are eligible for additional benefits, including:
Medical, dental, vision, and prescription drug coverage
Short term and long term disability insurance
Life insurance
Pre-tax flexible spending and dependent care plans
Parental leave and adoption assistance
Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
Deferred compensation plan, if the team member meets the required income threshold