SQA Analyst II

BlueCross BlueShield of Tennessee • Chattanooga, TN

20h

About The Position

Software Quality Assurance is hiring an SQA Analyst II, offering an exciting opportunity to contribute the quality, stability, and reliability of Salesforce solutions delivered across the organization. In this role, you will validate end‑to‑end functionality, integrations, data flows, and user experiences within Salesforce, using both manual and automated testing approaches. By designing and executing comprehensive test plans, building reusable automated test suites, and proactively identifying defects early in the development cycle, they will help drive faster, safer, and more predictable releases. You’ll bring strong technical skills in writing SQL queries for test data preparation, validating application functionality in web, mobile interface, and back‑end workflows leveraging API validation. This role directly contributes to improving product quality, reducing production issues, and increasing team efficiency. This is an excellent opportunity to deepen your technical capabilities, strengthen automation practices, and make a meaningful impact on delivering seamless, high‑quality user experiences.

Requirements

• Hands on experience performing QA functional and Automation testing on salesforce application
• Hands on experience with script development, maintenance of regression suite with below tools: Selenium WebDriver (Java)
• Developing test frameworks using Page Object Model (POM) or Hybrid frameworks.
• Hands‑on experience with API automation using rest assured
• Hands on experience on Test Management tool AzureDevops or other equivalent
• Hands on experience on SQL queries for test data preparation
• Bachelor's degree in information technology/software engineering or relevant work experience in software industry or equivalent work experience required.
• Equivalent experience is defined as 2 years of professional work experience in software industry.
• 1 year – Experience in API or webservices testing
• 2 years - Experience in writing SQL queries and testing reports
• 2 years - Experience in testing web, mobile, interfaces and back-end processing applications
• 1 year – Experience in test automation or performance including troubleshooting issues
• 1 year – Working experience with Agile delivery teams
• Accuracy and attention to detail
• Must possess ability to maintain professional relationships with vendors and other external partners
• Coding/ Scripting skills

Responsibilities

• Intermediate proficiency in testing strategy document preparation, developing test plans, use of relevant toolsets and defect lifecycle management.
• Aligns with and applies BCBST QA best practices to ensure adherence to the policies and procedures.
• Creating and executing test scripts for functional, automation and/or performance testing, and deriving testing requirements from functional/business requirements.
• Review technical design documents and develop E2E integration test scenarios to verify/validate the impacted components, interfaces and systems.
• Identify and create test data, build, and execute services/API validation scripts to ensure the quality of applications delivered by utilizing relevant toolsets.
• Document and communicate test status, results at the individual level.
• Assists in resolving the issues identified by team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level