SPS WFM Analyst, Selling Partner Support
Amazon•Peoria, IL
405d•$50,100 - $107,200
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Workforce Management (WFM) Real Time Adherence (RTA) Analyst at Amazon Seller Support plays a crucial role in managing call operations across a network of contact centers. This position focuses on monitoring queue performance, optimizing staffing, and ensuring service levels are met through proactive management and innovative solutions. The ideal candidate will leverage analytical skills and operational tools to address service challenges and improve overall efficiency in the contact center environment.
