Sprinkler Technician 2

M.C. Dean, Inc-posted 2 months ago
Richmond, VA
5,001-10,000 employees
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M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company’s capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 5,800 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Why join M.C. Dean? Our people are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.

  • Plan and conduct detailed inspection and testing of various sprinkler systems, including fire pumps, wet systems, dry systems, tamper switches, water-flow devices, hydrants and backflows.
  • Assist with inspections and testing of fire alarm, special hazard systems, kitchen hoods and preaction systems.
  • Properly complete testing reports with noted test results and corresponding deficiencies in timely manner.
  • Perform routine maintenance and inspect fire extinguisher equipment.
  • Utilize advanced troubleshooting techniques to diagnose and repair intricate problems in sprinkler systems.
  • Recharge fire extinguishers and replace components that have exceeded their service life.
  • Document all service activities, including inspections, testing results, and repairs, according to company procedures.
  • Maintain meticulous records of inspections, tests, maintenance activities, and any identified issues.
  • Assist experienced technicians in troubleshooting and resolving system malfunctions or deficiencies.
  • Determine materials needed for simple repairs and order them.
  • Ensure all work is conducted in strict compliance with local, state, and national fire safety codes and regulations.
  • Perform fire years internal sprinkler inspection and testing.
  • Adhere to safety protocols, including the use of personal protective equipment (PPE), to maintain a safe working environment.
  • Stay updated on industry developments and changes in safety codes and standards.
  • Interact professionally with clients, addressing their inquiries and concerns.
  • Deliver excellent customer service and maintain positive client relationships.
  • Communicate system performance and deficiencies to customers and to account managers for accurate and efficient quoting of recommended repairs.
  • Provide guidance and training to clients on the proper use and maintenance of fire alarm systems.
  • Respond promptly to service calls and emergency situations to resolve issues and ensure the continuous operation of fire alarm systems.
  • Provide exceptional customer service by communicating effectively with clients, addressing their concerns, and maintaining positive relationships.
  • Develop and maintain relationships with building owners, building managers, and other customer representatives.
  • Maintain truck inventory.
  • Be on rotation to respond to afterhours service calls as scheduled by supervisor.
  • Pursue and maintain industry certifications, as well as grow technical and customer service skills with active support from M.C. Dean.
  • Read and interpret wiring diagrams, work orders, schematics, blueprints, and specifications.
  • Address client inquiries, concerns, and service requests promptly and professionally.
  • Provide technical support to junior technicians and collaborate with team members to deliver high-quality service to clients.
  • Determine materials needed for complex repairs and order them.
  • Respond promptly to service calls, emergencies, and system failures to address issues and restore system functionality.
  • Stay updated on industry advancements, regulations, and best practices to ensure compliance and optimize system performance.
  • Uphold safety protocols, company policies, and customer service standards to deliver exceptional service and support.
  • Perform complete site surveys for potential preventive maintenance inspections and sprinkler system changes/modifications, prepare take off and labor estimation for completion work.
  • Perform pre-testing and final acceptance testing with Fire Marshal for assigned projects.
  • Develop and maintain relationships with building owners, building managers, and other customer representatives.
  • Read and interpret wiring diagrams, work orders, schematics, blueprints, and specifications.
  • Maintain truck inventory.
  • Pursue and maintain industry certifications, as well as grow technical and customer service skills with active support from M.C. Dean.
  • Ensure compliance with all applicable codes and standards.
  • Perform online research, installation manuals, manufacture manuals to determine materials requirements and installation procedures.
  • High School Diploma (required)
  • 5 years of relevant experience or 2 years technology degree and 4 years of relevant experience
  • Ability to obtain Top Secret clearance.
  • Above average level of attention to detail and professional work ethic.
  • Commitment to excellence and a high quality of work.
  • Knowledge of NFPA 25, NFPA 13, NEC, Fire Sprinkler System Theory and OSHA Requirements.
  • Ability to function in a controlled, effective manner under stress.
  • Strong desire to continuously increase your skill set and take on more responsibility.
  • Above average communication skills with customers, other field personnel, office staff and sub-contractors.
  • NICET II in Inspection and Testing of Water-Based Systems or Pass NICET II in Inspection and Testing of Water-Based Systems exam within 90 days of employment.
  • NICET III preferred.
  • NICET IV preferred.
  • State Backflow Certification or obtain within 6 months of employment.
  • Fire Pump Test Certification or obtain within 1 year of employment.
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