Sprinkler Lead Service Technician

Johnson Controls

3d • $31 - $46

About The Position

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support many industries worldwide. You will have the opportunity to develop yourself through meaningful service work and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! What you will do This position is responsible for providing vision, leadership and direction for the fire inspections in the local district office. Responsibilities include supervising fire alarm inspectors and sprinkler inspectors, developing business strategies, and implementing action plans to meet the districts objectives and drive profitable growth of the Fire Service business, including embracing the company programs, identification of life safety deficiencies and recommendations. How you will do it Revenue Responsibility: Responsible for implementing plans, programs and process designated to meet and exceed growth and objectives while maximizing market potential for Planned Service Agreements. Customer Satisfaction: Responsible for assisting leading inspection teams in developing and maintaining processes and cadence to deliver customer satisfaction through effective and timely delivery of inspections. Ensure contractual obligations are fulfilled on a timely matter, with the goal of increasing the satisfaction of the customer experience. Productivity Improvement: Monitor District Service productivity and improve productivity. Assess manpower needs to support delivery of contractual obligations (direct and subcontract employees). Employee Development: Identify existing team strengths and weakness and accordingly have a plan to coach and develop each individual team member to reach their potential. Effectively work in a matrix structure by always striving to maintain open communication channels and addressing conflict resolution issues timely and respectfully to all parties involve. Safety Compliance: Support Company and Area safety initiatives. Observes the day to day operations to ensure employees are following appropriate safety procedures, and addresses immediately any inconsistencies. Ensures that all corporate polices associated with affirmative action and equal employment opportunities are fully implemented, managed and monitor for compliance.

Requirements

• FAL State License and RME-I License
• College degree or equivalent work experience of 10 years - preferred
• Minimum 5 years Fire Services industry
• Ability to analyze deficiencies and develop appropriate action plan to address and rectify issues
• Ability to work in a matrix infrastructure, coach, develop team, address conflict
• Principals of accounting
• Proficient with Microsoft Word, PowerPoint and Excel

Responsibilities

• providing vision, leadership and direction for the fire inspections in the local district office
• supervising fire alarm inspectors and sprinkler inspectors
• developing business strategies
• implementing action plans to meet the districts objectives and drive profitable growth of the Fire Service business
• embracing the company programs
• identification of life safety deficiencies and recommendations
• implementing plans, programs and process designated to meet and exceed growth and objectives while maximizing market potential for Planned Service Agreements
• assisting leading inspection teams in developing and maintaining processes and cadence to deliver customer satisfaction through effective and timely delivery of inspections
• ensuring contractual obligations are fulfilled on a timely matter, with the goal of increasing the satisfaction of the customer experience
• monitoring District Service productivity and improve productivity
• assessing manpower needs to support delivery of contractual obligations (direct and subcontract employees)
• identifying existing team strengths and weakness and accordingly have a plan to coach and develop each individual team member to reach their potential
• effectively working in a matrix structure by always striving to maintain open communication channels and addressing conflict resolution issues timely and respectfully to all parties involve
• supporting Company and Area safety initiatives
• observing the day to day operations to ensure employees are following appropriate safety procedures, and addresses immediately any inconsistencies
• ensuring that all corporate polices associated with affirmative action and equal employment opportunities are fully implemented, managed and monitor for compliance

Benefits

• Competitive salary
• Paid vacation/holidays/sick time- 10 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees