SPP Event Ops Team Mgr

Staples Inc. • Orange City, IA

4d

About The Position

As the SPP Event Ops Team Manager, you will oversee end-to-end booth operations across a variety of industry events, ensuring seamless execution, strong attendee engagement, and optimized sales performance. Your responsibilities will include leading all logistical, operational, and on-site activities—such as booth setup, merchandising, traffic flow design, and staff leadership—while delivering best-in-class event experiences that drive brand recognition and maximize revenue. You will be the primary liaison between internal teams, vendors, clients, and venue partners, coordinating resources and schedules to uphold operational excellence. This role is pivotal in shaping event-based revenue, brand perception, and customer engagement across all event channels. You will directly lead, coach, and motivate a team, ensuring consistent execution, accountability, and a culture of professionalism and continuous improvement.

Requirements

• 5+ years of experience in event operations, event logistics, or retail merchandising
• 3+ years of experience leading teams in operational or customer-facing environments
• Demonstrated experience coordinating multi-site or multi-day events
• Ability to travel 50–75% (or as required by event schedule)
• Proficiency in POS systems, event management tools, and basic analytics/reporting
• Experience working with vendors and external partners

Nice To Haves

• Bachelor’s degree in Business, Marketing, Event Management, Operations, or a related field
• Experience managing booth design, planograms, or retail display strategies
• Experience analyzing sales performance using tools such as Excel, Power BI, or similar
• Prior experience with supply chain or logistics functions supporting events
• Experience negotiating contracts or working with large-scale event venues

Responsibilities

• Oversee end-to-end booth operations across a variety of industry events
• Lead all logistical, operational, and on-site activities—such as booth setup, merchandising, traffic flow design, and staff leadership
• Deliver best-in-class event experiences that drive brand recognition and maximize revenue
• Be the primary liaison between internal teams, vendors, clients, and venue partners, coordinating resources and schedules to uphold operational excellence
• Shape event-based revenue, brand perception, and customer engagement across all event channels
• Directly lead, coach, and motivate a team, ensuring consistent execution, accountability, and a culture of professionalism and continuous improvement

Benefits

• Join Staples Promotional Products, where you’ll lead innovative event operations and have a direct impact on customer engagement, sales performance, and brand visibility.
• Our inclusive culture celebrates diversity through associate-led Business Resource Groups, and we value your professional growth and creativity.
• Be part of a team that’s committed to operational excellence, teamwork, and driving measurable improvements in process efficiency and booth monetization.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager