SPORTSBOOK TICKET WRITER

Sandia Resort Casino • Albuquerque, NM

357d

About The Position

The Sportsbook Writer provides excellent customer service to all guests while creating a fun and welcoming experience within the Sportsbook area. The Sportsbook Writer will process Sports Betting transactions promptly, correctly and in compliance with all regulatory and payment policies. All duties are to be performed within the rules of the Sandia Resort & Casino's policies and procedures.

Requirements

• High School Diploma, GED certification or equivalent
• Six (6) months of experience as a Cashier, Keno, Race, Sportsbook Writer or similar Casino positions
• Must be at least 21 years of age

Nice To Haves

• Experience in race and sports book
• Experience in a resort environment

Responsibilities

• Acknowledge, greet and converse with customers
• Monitor controls designed to assure full compliance with regulatory requirements
• Maintain betting counters and operational areas; ensure a clean and professional image; ensure betting supplies, racks and materials are maintained and up-to-date
• Prepare and stock all the daily sports sheets
• Explain wagering rules, including betting lines and odds and procedures to guests as needed
• Provide services for the Sportsbook by assisting guests, collecting tickets and payments, processing tickets and paying winners
• Enter sports betting ticket information into computer terminals
• Process all cash transactions by accepting money and making necessary change accurately
• Read numbers on Sports Betting tickets and verify for accuracy and pay winning tickets
• Handle money with accuracy, accept bets, make change, pay winners and balance cash bank
• Ensure that organizational and regulatory policies and procedures are understood and adhered to
• Ensure that the departments present a professional and clean environment for both employees and guests
• Maintain a current understanding of all policy and guidelines regarding information security
• Provide excellent customer service to all customers and communicate in a pleasant, friendly and professional manner at all times
• Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies
• Attend all necessary meetings

What This Job Offers

• Job Type: Full-time
• Industry: Accommodation
• Education Level: High school or GED