Sportsbook Ticket Writer

Monarch Casino & ResortBlack Hawk, CO
117d$22

About The Position

Join our Sportsbook Team as a Sportsbook Ticket Writer! This position is responsible for providing quick and accurate ticket writing service to guests in accordance with all Colorado Gaming Regulations. Ideal candidates will have a passion for sports and exceptional guest service skills, ensuring a positive experience for all patrons.

Requirements

  • Must be at least 21 years of age with a valid driver's license.
  • High school diploma or equivalent.
  • Excellent cash-handling skills.
  • Friendly and outgoing personality.
  • Ability to work in a fast-paced environment and remain calm under pressure.
  • Ability to stand and/or walk for long periods.
  • Proficient with 10-key and basic to intermediate computer knowledge.
  • Ability to read, write, and communicate in English.

Nice To Haves

  • Previous cash handling and Sportsbook experience.
  • Ability to demonstrate understanding of audits performed.
  • Superior attention to detail and accuracy.

Responsibilities

  • Provide quick and accurate ticket writing service to guests.
  • Greet all guests professionally, using their names if known.
  • Handle cash transactions and balance cash drawer daily.
  • Interact with guests, answer questions, and provide information about the Sportsbook betting process.
  • Maintain a presentable Sportsbook environment.
  • Assist team members as needed to ensure the best possible experience for guests.

Benefits

  • Hiring Bonus
  • Team Member Referral Program
  • Education/Tuition Reimbursement
  • 1 Free Meal per Shift
  • Subsidized Transportation Options
  • Free Parking
  • Team Member Anniversary Program and Recognition
  • PTO at 6 months for Full Time Team Members
  • 6 Observed Holidays for Full Time Team Members
  • Health Benefit Insurance Package after 90 days for Full Time Team Members
  • 401k with company match for Full Time Team Members
  • Career Development and Advancement Programs
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