Sportsbook Ticket Writer (Part Time)

Horseshoe Bossier City • Bossier City, LA

409d • $24,960 - $27,040

About The Position

The Sportsbook Ticket Writer at Caesars Sportsbook in Bossier City, LA, is a part-time role focused on providing exceptional customer service in a fast-paced environment. The position involves assisting customers with sports betting options, ensuring compliance with gaming regulations, and maintaining a welcoming atmosphere for both regular and novice bettors. The role requires flexibility in scheduling and offers opportunities for career advancement within the organization.

Requirements

• Basic computer knowledge (Email, MS Excel, internet, etc.)
• Minimum of 1 year of cash handling experience in a work setting.
• High school diploma, GED, or equivalent preferred.
• Must be 21 years of age or older.
• Ability to pass a background check.
• Ability to obtain a gaming license from the Louisiana Gaming Control Board.
• High level of customer service skills.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Strong written and verbal communication skills.
• Ability to perform simple math.

Responsibilities

• Provide a top tier level of customer service that encourages customers to return.
• Adhere to all rules and regulations set forth by the company and gaming control board.
• Become familiar with betting options and engage customers in conversations about them.
• Resolve customer disputes and complaints, escalating to a supervisor when necessary.
• Collaborate positively with team members and leadership.
• Ensure all necessary paperwork is filled out according to company policy and gaming control board standards.
• Perform other duties as assigned.

Benefits

• 401(k)
• Paid time off
• Employee discount
• Flexible schedule
• Referral program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED