Sportsbook Supervisor - Part Time (Harrahs Hoosier Park

Caesars Entertainment • Anderson, IN

231d

About The Position

The position involves assisting the Sportsbook Manager in the day-to-day operations of the Sportsbook, acting as a brand ambassador for Caesars Entertainment, providing excellent customer service, coaching employees, and ensuring compliance with all departmental policies and procedures. The role directly supervises Race Sportsbook Ticket Writers and Mutuel Tellers.

Requirements

• College Degree with Financial or Business background preferred
• 2 years supervisor experience required
• Sports enthusiast
• Excellent interpersonal and communication skills with guests and employees
• Excellent verbal and written skills in English
• Ability to analyze financial statements
• Ability to explain wagering to new guests
• Ability to execute departmental budget
• Excellent organizational skills
• Ability to work independently

Nice To Haves

• Outgoing, energetic and enthusiastic attitude
• Comfortable initiating conversations and creating a fun environment with guests

Responsibilities

• Supervises all wagering policies of the Race & Sportsbooks
• Ensures all AML & Title 31 procedures are followed and tracked accurately
• Supervises the function of all personnel in Sportsbook Operations ensuring maximum productivity
• Coaches, guides and instructs personnel in the proper performance of duties
• Administers evaluations, performance reviews and merit compensation within established guidelines
• Maintains work schedules for assigned personnel
• Assists with personnel development including hiring, training and disciplinary actions
• Ensures betting limit guidelines are followed
• Resolves any disputes by following posted house rules and working with local regulatory bodies to ensure compliance
• Monitors competitors' practices and technological innovations affecting the Race & Sportsbook betting industry
• Ensures customer recognition and development are foremost duties for all personnel
• Ensures that departmental procedures conform to all regulatory requirements and provide maximum security for the company's assets
• Inspects facilities and equipment to ensure they are available and functioning properly
• Informs management of any issues with equipment or needed repairs
• Creates a fun, positive work environment for all employees of Caesars Entertainment
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: Bachelor's degree