Sportsbook Representative - Part Time

PENN Entertainment • Grantville, PA

254d • $10

About The Position

At PENN Entertainment, you'll be part of an exciting industry where the days and nights are fast-paced. We are looking for talent that believes in having fun and is driven by enthusiasm for helping people find and have more fun. The company cares about your career growth and provides support to expand your possibilities. The position involves writing, verifying, and making payments on tickets for sports wagers, maintaining a cash bank, and providing excellent customer service.

Requirements

• Must be 18 years of age.
• High School Diploma/GED; 6 months of customer service experience or equivalent combination of education and experience.
• Previous cash handling experience preferred.

Responsibilities

• Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures.
• Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.
• Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.
• Write Sports tickets in an accurate and timely manner.
• Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.
• Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures.
• Explain wagering rules, including betting lines and odds, and procedures to guests.
• Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service.
• Create and enter player tracking cards.
• Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.
• Perform other job-related duties as requested.

Benefits

• Day-one medical coverage.
• 401(k) matching.
• Annual performance bonus.
• Paid time off that increases with the length of employment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees