Sportsbook Manager (Horseshoe Bossier)

Caesars EntertainmentBossier City, LA
1dOnsite

About The Position

Caesars Sportsbook, now a part of Caesars Entertainment, has an opening for a Sportsbook Manager at Horseshoe Bossier City. Reporting to the Director of Table Games, you will be responsible for effectively managing the operations of our Sportsbook and fostering a high-performing, welcoming environment that is focused on customer service and compliance.

Requirements

  • 2+ years’ experience as a Sports Book Supervisor
  • Must be able to work independently with minimal supervision
  • Must be confident in one’s ability to assess situations and make informed decisions
  • Good interpersonal communication skills
  • Ability to manage relationships
  • Strong problem-solving skills
  • Ability to manage a diverse range of activities and effectively prioritize responsibilities
  • Ability to obtain and/or be eligible for work authorization, regulatory licensing (where applicable)
  • Must be able to stand for extended periods of time
  • Must be able to lift, pull or push 25 lbs.
  • Must be able write for extended periods of time
  • Must be able to twist, bend or reach with no significant boundaries
  • This position may be exposed to a smoke-filled environment

Responsibilities

  • Effectively manage the day-to-day activities and business levels of a sports book: hiring, scheduling, training and mentoring staff, and fostering an environment focused on high performance, compliance and excellent customer service
  • Demonstrate leadership and ensure operational effectiveness which will yield a successful operation
  • Generate opportunities to maximize handle, profitability, and promotion of the Caesars Brand
  • Ensure all customers (whether regular or infrequent) are made to feel welcome by all team members, always.
  • Ensure betting control guidelines are adhered to within the sports book.
  • Foster an environment focused on customer service and compliance.
  • Develop skills and knowledge of the sports book team.
  • Plan and execute an effective staffing model, keeping in line with an approved budget.
  • Direct and motivate the relevant stakeholders during planning, execution, and opening.
  • Establish and maintain effective and professional working relationships with internal and external contacts.
  • Promote a positive image for Caesars within the industry and community.
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