Sportsbook Manager
About The Position
The Sportsbook Manager will oversee daily operations which include, but are not limited to, financial performance, customer service, regulatory compliance, and employee management. The Sportsbook Manager: Implements new policies, procedures, and budgets Manages the implementation of change and the introduction of initiatives within the department Works with the Risk and Trading Team to approve/deny wagers Ensures that any issues impacting guests are resolved immediately Hires, trains, evaluates, disciplines employees Provides prompt, courteous, accurate and overall exceptional service to internal and external guests including issue resolution. Supervises the daily Sportsbook operations for an assigned shift. Ensures compliance with all state and federal laws including regulatory controls with Indiana Gaming Commission and internal controls in order to safeguard the company’s assets and to avoid liabilities. Monitors business demands and makes necessary scheduling and staffing adjustments. Manages the day-to-day operations of the Sportsbook to include training and development, counseling, and supervision of team members. Monitors all monies being wagered and updates the betting odds according to Company policy. Assists with the creation of writer tills. Performs cashiering duties such as making change, accepting wagers, and payment of wagers. Issues players club cards and maintains member database; updates guest records. Must be aware of all Title 31 procedures and logging. Maintains proper levels of inventory for Sportsbook supplies. Performs other related duties as assigned.
Requirements
- Be able to work under pressure
- Ability to operate the various Sportsbook applications
- Must be able to obtain and maintain a gaming license and satisfy all regulatory requirements.
- Must be at least 21 years of age.
Nice To Haves
- Associates degree and/or bachelor’s degree in Business related area preferred
- 1+ years experience with cash handling preferred
- 1+ years sportsbook experience preferred
- In depth knowledge of the gaming and/or sports betting industry preferred
Responsibilities
- Implements new policies, procedures, and budgets
- Manages the implementation of change and the introduction of initiatives within the department
- Works with the Risk and Trading Team to approve/deny wagers
- Ensures that any issues impacting guests are resolved immediately
- Hires, trains, evaluates, disciplines employees
- Provides prompt, courteous, accurate and overall exceptional service to internal and external guests including issue resolution.
- Supervises the daily Sportsbook operations for an assigned shift.
- Ensures compliance with all state and federal laws including regulatory controls with Indiana Gaming Commission and internal controls in order to safeguard the company’s assets and to avoid liabilities.
- Monitors business demands and makes necessary scheduling and staffing adjustments.
- Manages the day-to-day operations of the Sportsbook to include training and development, counseling, and supervision of team members.
- Monitors all monies being wagered and updates the betting odds according to Company policy.
- Assists with the creation of writer tills.
- Performs cashiering duties such as making change, accepting wagers, and payment of wagers.
- Issues players club cards and maintains member database; updates guest records.
- Must be aware of all Title 31 procedures and logging.
- Maintains proper levels of inventory for Sportsbook supplies.
- Performs other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
