Sportsbook Cashier

Mohegan Sun•Montville, CT

1d•Onsite

About The Position

This position is responsible for efficient and timely exchange of cash or winning tickets for guests and supporting the Sports Betting operation by providing excellent customer service, selling tickets and ensuring the proper payouts are processed.

Requirements

High School Diploma or equivalent
Six months of experience working in a guest service industry
Basic math skills required
Must have previous money handling experience
Ability to handle transactions accurately and responsibly
Excellent written and verbal communication skills
Knowledge of Mohegan Sun corporate and department policies and procedures
Knowledge of wagering terminology
Knowledge of ACSC, Global Cash Access and ERP computer systems
Knowledge of the casino computer management system
Knowledge of Micros computer system
Must be able to work in a casino environment with potential exposure to second-hand smoke
Must be able to stand for extended periods of time
Must be able to lift up to 25 lbs.
Must be able to work various shifts and flexible hours

Nice To Haves

Experience in sports or online gaming highly desired

Responsibilities

Responsible for obtaining a cash bank from the casino cage
Maintains a cash bank, documenting all transactions and balancing the bank at the end of each shift; properly accounts for all transactions and necessary paperwork
Responsible for placing wagers as requested by guests and verifying and processing winning tickets
Ensures that all information is accurately entered into the till
Properly processes any voided wagers
Follows the Company’s Standard Operating Procedures
Effectively and consistently communicates sports betting rules and provides betting assistance to guests in accordance with the Company policies and procedures.
Remains alert to any peculiar betting patterns such as “proxy betting” and reports promptly to the Supervisor
Consistently maintains visibility in guest areas and immediately responds to any guest questions and/or concerns
Aware of popular lines and odds in the Sportsbook
Ensures compliance with state and federal regulations
Safeguards the Company’s confidential and privileged information that is obtained as a result of normal working procedures
Cleans up individual work area and helps maintain the Sportsbook’s cleanliness
Evaluates monthly performance, present key findings to partners and Senior Leadership, and make recommendations for operational improvement.
Builds rapport, commitment and loyalty with customers and associates
Performs other related duties as assigned