Sports Club Operations Intern

Boar's Head Resort • Charlottesville, VA

285d

About The Position

The Sports Club Operations Intern will support the front desk and all departments across the Sports Club's vast operation. Instruction and exposure will include planning, management and forecasting, as well as gaining an understanding of each department's needs. The internship is a paid position and may act as a practicum position to deliver credits back to the college or university of choice. The BHR management team focuses on comprehensive training considered ideal for the Intern's development. Hands-on training is essential to the growth of the intern's ability to understand our members, resort guests and the overall success of the operation.

Responsibilities

• Master all front desk operations, filling operational needs around the club (address court cleanliness, event support, etc.)
• Understand aquatics center needs, servicing towels and check-in as needed
• Shadow supervisor to gain full understanding of operational needs both in Sports Club and Birdwood Golf
• Support maintenance of indoor and outdoor tennis courts
• Respond in a professional and courteous manner to guests and members by providing accurate and timely information and services.
• Gain scheduling skills including break coverage management, event support, service recovery, etc.
• Gain understanding of Purchasing and invoice management
• Gain understanding of shift supervision and event coverage
• Gain understanding of financials - budget, forecast, profit & loss statements
• Gain understanding of F&B operation to meet changing demands of club.

Benefits

• Paid internship
• Comprehensive training
• Hands-on experience
• Opportunity to shadow and work in other departments
• Monthly resort-wide supervisor/manager trainings on a variety of topics
• Biweekly meetings with direct manager for ongoing feedback and goal check-ins
• Resume and cover letter review with senior leadership
• Participation in American Red Cross CPR/AED/First Aid certification course
• Participation in Extraordinary Leader program with The Coaching Department

What This Job Offers

• Career Level: Intern
• Industry: Accommodation
• Education Level: No Education Listed