SPORTS BAR BUS PERSON

Hollywood Casino at Charles Town RacesWV
89d

About The Position

At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Requirements

  • Applicant must be at least twenty one (21) years of age
  • Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers
  • Ability to print and speak simple sentences, and read a guest check
  • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's
  • Ability to perform these operations using units of American money and weight measurement, volume, and distance
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Must qualify for licensing with the West Virginia Racing Commission
  • Must be able to obtain proper Food Handler Certification
  • Must be TIPS certified

Responsibilities

  • Adhere to HCCTR as well as all Food and Beverage Policies
  • Greets guests with a warm, friendly smile and greeting
  • Deliver ACES Guest Service to every guest during all interactions
  • Support, promote and demonstrate superior customer service in accordance with department and Company standards and programs
  • Deliver the highest quality of food & service to local and international guests
  • Demonstrate and exhibit characteristics and behavior in accordance with Property and Departmental Service Guarantees, and Property Core Values
  • Maintain professional grooming and appearance according to established policy
  • Carry dirty dishes from dining room to kitchen
  • Wipe tabletops and chairs in accordance to departmental Health Standards
  • Set tables with silverware and glassware
  • Replenish supply of clean linens, silverware, glassware, and dishes in dining room
  • Assist server with guest’s dining experience
  • Complete work assignments for opening and closing duties
  • Complete any task assigned by dining room manager, chef, or supervisor
  • Perform other duties as may be assigned by department and/or company management
  • Maintain valid WV racing license, Food Handlers permit and TIPS certifications
  • Follow PPE and safety guidance designed to safeguard you, your fellow team members, and guests

Benefits

  • Day-one medical coverage
  • 401(k) matching
  • Annual performance bonus
  • Wellness programs designed to support financial, physical, and mental well-being
  • Paid time off that increases with the length of employment
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