Sports and Entertainment Ticket Coordinator, Associate

JPMorgan Chase & Co. • New York, NY

7d

About The Position

JPMC is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking. The J.P. Morgan Wealth Management business is focused on helping investors achieve their long-term financial goals and comprised of the Chase wealth management business, J.P. Morgan Securities and our digital investing platform. Their events team serves clients nationally by providing access to thought leadership, money can’t buy experiences and tickets to buzz worthy sporting moments.
As a ticket coordinator, on the Wealth Management team, you will manage the ticket inventory and respond to requests, serving as a liaison across multiple teams. Access is spread nationally across various venues/sports including NBA, NHL, tennis, golf, and concerts nationwide. You’ll also help plan small, ad-hoc sporting events. We are looking for an enthusiastic and organized ticket coordinator for J.P. Morgan Wealth Management. As part of our ongoing events strategy, ultra-high net worth clients have access to a variety of sports and entertainment venues.
While many responsibilities are routine, this role is essential to our clients’ experience and the smooth execution of our events strategy. If you thrive with organization and tackle essential tasks with reliability and energy, this role is for you!

Requirements

• 2+ years prior experience in a similar role
• You are organized – you keep track of requests and respond in an efficient manner
• You enjoy problem solving – the immediate answer is not “no” but “here are some options”
• You appreciate the importance of essential tasks, approach them with a positive attitude, and take pride in completing them thoroughly and cheerfully
• You’re open to learning more and willing to step up to support the larger team
• Strong proficiency working in Microsoft Products (Excel, Word & PowerPoint)

Responsibilities

• Work closely with internal partners to secure ongoing tickets prioritizing market requests and also making recommendations on popular events across firm sponsored venues
• Stay in constant communication with regional advisor teams to answer questions, handle requests, ensure tickets are being use compliantly and general troubleshooting
• Master our internal ticketing system to manage tickets and report to leadership as needed
• Support golf events where additional event planning is required above and beyond simply tickets such as invitation creation, swag selection, reviewing menus, etc.
• Expand inventory in regions where ticketing does not exist – this might look like:
• Manage and execute smaller scale sporting themed events such as tennis clinics or suite nights
• Enter new contracts with sporting venues following all internal procedures to remain compliant
• Consider budget and client experience when making recommendations

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed