Sporting Goods Associate FT/PT

Ace Hardware • Wenatchee, WA

85d

About The Position

The Sporting Goods Sales Associate position is primarily responsible for the sales and retail operations of the sporting goods departments. The duties of the Sporting Goods Sales Associate position are to be performed by demonstrating and encouraging Stan's Merry Mart's core values.

Requirements

• Prior experience with Firearms, the functions of various type, knowing different calibers, and most important is the SAFE HANDLING of all firearms.
• Establishing relationships and working with customers is a plus.
• Keep well informed on facts and trends important to the sporting goods departments.
• Communicate well with others, and work well as part of a retail team.
• Accept constructive suggestions and instructions.
• Excellent communication skills, exceptional organizational ability, high attention to detail and the ability to multitask.
• Possess product knowledge along with a willingness to learn.
• Develops and maintains customer relationships as well with employees and management staff.
• Always polite and attentive to customers and staff.
• Dress appropriately and according to company policy.
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business.

Responsibilities

• Works together with other associates to be part of the team to ensure that each customer receives outstanding service every time.
• Promote Customer Service as our #1 priority in the sporting goods department as well as store wide.
• Aware of and help all customers in the store, not only in the assigned department.
• Maintains awareness of all promotions and advertisements that are relevant.
• Aid customers in locating merchandise in the store, as well as answer any customer questions.
• Assist customers with special orders.
• Accurately complete firearm paperwork with customers.
• Make phone calls to customers notifying them of the status of their firearm or suppressor purchases when needed.
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.
• Work to prepare accurate inventory counts with department managers.
• Maintain accurate merchandise returns.
• Executes the daily operational, day to day goals and priorities assigned by the department lead or management team.
• Actively participate in daily huddle meetings.
• Conscious of shoplifting activity.
• Assists in the training and development of peers.
• Completes necessary training for assigned department and positions.
• Follows safety policies and procedures on a daily basis, is responsive of safety issues.
• Follows housekeeping procedures on a daily basis to ensure and maintain the best store appearance.
• Have knowledge of overall store policies, procedures and goals.
• Uphold merchandising and store cleanliness standards.

Benefits

• High School Diploma or General Education Degree (GED) or equivalent combination of education and experience.
• Must have good written and oral communication skills.

What This Job Offers

• Career Level: Entry Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees