Sponsored University Associate – Data Management & Customer Service

Georgetown University • Lexington, MA

3d • $20 - $24 • Remote

About The Position

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world. Requirements Job Overview Data management of all processes for the Open Enrollment period, including but not limited to processing waiver approvals via data downloads; sending out corresponding emails and updating the tracking system with the exceptions; updating students’ accounts in Banner. (During open enrollment an average daily waiver report can include up to several hundred individual waivers – 500+) Other work as assigned. Work Interactions Reports to the Program Manager and works with students and parents. The data person’s response to an estimated 8000 + student waivers is the beginning of the entire Open Enrollment work flow process. Waivers not approved by the data person become the “back end” follow up for other staff members to work through. May work with Director, time permitting, on other data management projects

Requirements

• A BA in business or technology preferred or 5 years of related work experience
• Skilled in Excel and communications both verbally and written

Responsibilities

• Data management of all processes for the Open Enrollment period, including but not limited to processing waiver approvals via data downloads
• Sending out corresponding emails and updating the tracking system with the exceptions
• Updating students’ accounts in Banner
• Other work as assigned

Benefits

• Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options.
• You can learn more about benefits and eligibility on the Department of Human Resources website.

What This Job Offers

• Career Level: Entry Level