SPO & PDS Technology Practice Manager

Cushman & Wakefield • Ashburn, VA

134d • $120,615 - $141,900

About The Position

The position of Technology Practice Manager is a managerial and change agent role and that oversees the resources who deliver and support technology solutions for the service line and client accounts. Understanding the technology delivery life cycle, this role seeks to document, standardize, streamline and monitor the processes (delivery, support and compliance) for all approved technology platforms for Project Management, Space Management, Occupancy Planning and Design services. Additionally, this role will work with peers in Global Occupier Technology, forecast and control staffing levels, manage and communicate process changes, to match growth of the service lines and accounts. This role location can be flexible, with regular visits to regional offices and some travel.

Requirements

• Demonstrated experience in stakeholder management, business process development and change management.
• Specific experience in real estate software delivery and support processes.
• Consultative and open minded, with highly effective communication, interpersonal skills and attention to detail.
• Excellent analytical, problem solving and critical thinking skills.
• Excellent presentation & communication skills, both written and verbal.
• Demonstrated ability to work autonomously and work as part of a specialized professional team.
• Experience working to establish agile/scrum methodologies to enhance delivery and support.

Responsibilities

• Work closely with the business stakeholders and SMEs to gather, analyse and document delivery and support processes.
• Develop and maintain key stakeholder relationships both internally and externally.
• Facilitate workshops with key stakeholders to identify and document current and future business processes.
• Ensure processes and requirements are understood, agreed to and signed off at the appropriate stages in the client delivery cycle.
• Clear roadblocks for staff and provide meaningful feedback.
• Raise, manage and track any risks and issues.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life insurance
• Disability insurance
• Paid time off
• Unpaid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Real Estate
• Education Level: Bachelor's degree