Splish Splash Park Services Lead

Herschend•Calverton, NY

3d•$18•Onsite

About The Position

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The Park Services Lead is responsible for the upkeep of all facilities including the restrooms, buildings, and midways. Leads assist with daily placement, break rotations, inventory, incentives and documentation. Leads will also be responsible for the same tasks as a team member. We are currently looking for a: Splish Splash Park Services Lead

Requirements

Must be at least 18 years of age to comply with New York Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Must have reliable transportation to and from work for your scheduled shift
Must possess a valid driver’s license and a good driving record
Ability to safely and efficiently operate motorized vehicles and equipment
Ability to comply with all uniform policies
Must possess strong attention to detail and desire to keep park clean and presentable
Ability to safely and properly use a variety of cleaning equipment, including brooms, mops, and chemicals
Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
Ability to follow direction, multi-task, and work as part of a team as well as independently
Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
Ability to remain on feet for majority of the workday
Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more
Ability to consistently use hands to grasp, control, move objects/tools
Frequent exposure to all outdoor and indoor areas of the park
Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain and other weather conditions
Subject to constant repetitive motion, high noise levels, flashing lights, highly populated areas, and exposure to various cleaning chemicals
Subject to bloodborne pathogens; Proper PPE is required in these situations.
Subject to frequent interruptions and requests that may require reprioritization of activities
High School education preferred; Equivalent work experience will be considered
1+ year of previous Park Service, grounds, or housekeeping work experience desired
Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Responsibilities

Assist with the daily supervision of the Park Services team and any other assigned departments
Lead by example, attitude, and as a representation of Splish Splash’s core values
Act as an approachable mentor and coach to all assigned team members
Become knowledgeable of performing the essential duties of all Park Services positions and backfill these positions when needed
Participate in new-hire orientation and training activities for all assigned employees
Ensure that all required meal and other breaks are being given in accordance with NY law
Assist with team scheduling and timekeeping activities
Follow the daily cleaning/nightly cleaning protocol set forth by leadership
Audit bathroom and overall park cleanliness
Ensure trash receptacles are clean and free of spills visually and are emptied on a regular basis
Operate a trash compactor
Operate golf-carts, vehicles, or other motorized equipment to perform daily duties
Stock and sanitize all restrooms, as needed
Ensure all eating areas are clean and presentable to guests
Ensure benches and flowerbeds are clean and free of debris
Respond to clean-up calls involving fecal, vomit, and food spills
Roam all assigned area(s) to monitor cleanliness and assist guests and employees
Courteously resolve guest questions and concerns, and assist with lost children
Ensure that all team members have necessary supplies to successfully perform duties
Proactively monitor the Park for safety hazards (e.g. wet floors, tripping hazards, etc.)
Maintain records of all work completed and safety inspections
Maintain high standards of performance for all assigned areas of responsibility
Ensure ADA standards are met in each location
All other duties and special projects assigned by leadership