Specimen Resolution Specialist

Millennium HealthSan Diego, CA
70d

About The Position

Responsible for investigating and resolving issues that arise during the test entry portion (pre-analytical phase) of processing specimens. Issues are received, tracked and addressed immediately so that processing of specimens with issues can occur in a timely manner.

Requirements

  • Associate degree preferred; combination of education and experience may be substituted.
  • High School Diploma or GED minimum requirement.
  • Previous experience working in a laboratory required.
  • Must possess strong written and verbal communication and active listening skills.
  • Strong attention to detail a must.
  • Strong problem solving capabilities.
  • Time management skills and the ability to multi-task.
  • Experience in SOP or Policy adherence to meet the needs of the business and satisfy state and federal regulations.
  • Strong email communication a must.
  • Ability to prioritize tasks.

Responsibilities

  • Investigating/resolving pre-analytical specimen issues identified by Laboratory Specimen Processors or Lab staff.
  • Document and ensure all information is properly routed to Specimen Resolution Office Staff.
  • Inventory Control of all specimens placed on Hold Testing.
  • Ensure that each issue identified is handled/resolved in accordance with the current SOP.
  • Processes all finalized resolutions received from Specimen Resolution Office Staff in a timely manner.
  • Ensure all specimens that receive final resolution are accessioned, aliquoted and prepared for testing through appropriate channels (i.e., Hamilton and Olympus).
  • Other duties as assigned.

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What This Job Offers

Job Type

Full-time

Industry

Ambulatory Health Care Services

Education Level

Associate degree

Number of Employees

1,001-5,000 employees

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