Specimen Management Associate

Eurofins • Lancaster, PA

122d

About The Position

The Sample Management Associate (SMA) is primarily responsible for processing incoming specimens, capturing all relevant and accompanying data, and documenting deviations according to expectations, to enable timely, high-quality specimen services per work lists. The role involves maintaining and documenting the chain of custody from box opened until the next service destination to ensure full accountability and traceability at all times. Responsibilities include ensuring appropriate storage, destruction, and shipping of samples, with each task performed with a high degree of proficiency and competency as determined by training effectiveness and competency testing.

Requirements

• High School Diploma or equivalent.
• Associates degree or Technical degree (minimum 2-year apprenticeship or equivalent) following legally mandatory education.
• Minimum 2 years of working experience in a production environment, preferably in healthcare.
• Minimum 2 years of experience working with enterprise-grade application (LIMS preferred).
• Proven track record of 2-3 years as a successful senior employee or team leader.

Nice To Haves

• Excellent knowledge of English.
• Clear communicator.
• Flexible working hours including weekends.
• Ability to multi-task.
• Ability to set priorities and work accurately under deadlines.
• Capable of resolving problems and escalating as appropriate.
• Proficient in 0365 programs.

Responsibilities

• Fully own and process incoming shipments and make corrective actions in a proper, compliant and transparent way according to corporate SOPs.
• Receive shipments from couriers, unpack shipments, and maintain appropriate temperature of specimens during the registration process.
• Enter and control the subject demographics and visit details into the LIMS system.
• Ensure the specimen quality meets expectations and document any deviations.
• Transfer the specimens to their next service destination and document handshake.
• Resolve deviations from processing work lists or elevate to management.
• Drive completion of investigations captured in QS Tickets and actions captured within HDL Tickets.
• Prepare, control and complete specimen shipments including paperwork and manifests.
• Adhere to timeline commitments for shipping and destruction of samples.
• Create and execute specimen work lists to meet planned completion service timelines.
• Dispose of residual specimens according to company policy and applicable local regulations.
• Ensure proper storage of samples utilizing a LIMS system.
• Maintain agreed competency levels as assessed by management in the specific assigned areas of the department.
• Communicate clearly with supervisor(s) if assigned tasks cannot be completed within the expected timelines.
• Seek guidance from supervisor when assigned tasks or job at hand is unclear, or procedure cannot be adhered to.
• Work closely and communicate with other associates to complete daily activities efficiently.
• Maintain a good attendance record.
• Adhere to all quality and safety standards, as well as ensuring compliance with all applicable regulatory agencies.
• Adhere to policies and protocols in the facility.

Benefits

• Comprehensive medical coverage.
• Dental and vision options.
• Life and disability insurance.
• 401(k) with company match.
• Paid vacation and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED