Specimen Collector - Rosedale, MD Full Time On-Site

PRECISION DIAGNOSTICS

1d • Onsite

About The Position

Precision Diagnostics, based in San Diego, California, is a fast-growing clinical laboratory specializing in drug testing to help physicians monitor patients undergoing treatment for pain or substance abuse. The company's objective is to improve patient adherence/compliance with prescription regimens and protect medical practices from liability. Precision Diagnostics values high quality, efficient healthcare delivery and fosters an inclusive culture that promotes growth for its team members and the organization. Candidates for the Specimen Collector role are expected to be engaged, solution-driven individuals committed to providing an exceptional healthcare experience. They are encouraged to live by principles such as striving for greatness, being part of the solution, respecting others, creating an amazing patient experience, committing to compliance, being curious, seeking feedback, having personal ownership and pride in their work, caring, and being open to change. Specimen Collectors are foundational team members, setting the bar for innovation, integrity, insights, and outcomes with a patient-centered approach. Accurate specimen collection is a critical step in patient care, impacting patient outcomes, organizational success, and reducing healthcare costs. Successful Specimen Collectors join the team with a shared goal of Precision with Purpose, contributing to meaningful work that positively impacts patients, the company, customers, and communities.

Requirements

• In Depth Knowledge of specimen collection techniques and procedures
• Advanced understanding of preventing personal exposure to bio-hazards and infection prevention measures
• Specimen collection protocols
• In-depth knowledge of Personal Protective Equipment best practices
• Basic computer literacy (software and hardware) and ability to learn new computer/technology skills
• Effectively communicate to internal and external clients and patients
• Compose grammatically correct, professional level written communication
• Follow checklists and produce the same results every time
• Maintain accurate files and records
• Strong attention to detail
• Communicate with, understand, and react effectively to a diverse patient population base
• Establish and maintain professional working relationships with coworkers, patients, and clients
• Establish rapport and gain the trust of others
• Accurately record information
• Maintain composure, interact diplomatically, and make effective decisions in confrontational situations
• Communicate effectively with individuals who may have emotional/behavioral health needs
• Maintain and ensure personal wellness and/or willingness seek help when needed.
• Learn and commit to practice: Infection Prevention Protocols
• HIPAA- Protect and maintain confidential information
• OSHA Standards related to specimen collection
• Principles, practices, and techniques of specimen collection
• Federal regulations, state laws, and agency directives applicable to specimen collection
• Possession of a valid driver's license/Auto insurance (for those that travel between clinics) or alternate means of travel
• Certifications as may be required for specimen collection
• High School Diploma or Equivalent GED

Nice To Haves

• Prior experience a plus!
• Prior patient experience a plus (examples may include Specimen collection, phlebotomist, medical assistant, nurse’s aide, healthcare technician, nursing students)

Responsibilities

• Providing a frictionless patient experience
• Accurate and timely order entry and collection process
• Contribute to improved patient outcomes through precision in daily work activities
• Collect and process laboratory specimens (may include oral, urine, and/or blood specimen collection per policy.) in a manner that improves outcomes for all stakeholders: patient, provider, payer, and laboratory.
• Collect specimens according to established procedures.
• Accuracy of Data Entry
• Commitment to organizational process improvement efforts
• A strong Commitment to Compliance
• Data entry accuracy
• Specimen collection and shipping accuracy
• Innovation Flexibility for change
• Solution focused mindset
• Other duties as assigned
• Facilitates the collection, processing, and shipping of laboratory specimens
• Accurate Data Collection and Data Entry pertinent to laboratory orders and testing
• Self-Motivated to stay up to date with Precision policies and procedures
• Ability to adhere to all healthcare regulations
• Maintains neat, clean, orderly client/work areas always
• Maintains hygiene and dress code according to company standards
• Orders and maintains inventory of Precision Diagnostics supplies per policy
• Performs Direct observation during specimen collection, if required
• Accurately collect, label, verify patient and ship specimens per policies
• Collect and troubleshoot any missing information at the time of specimen collection
• Identification and accuracy of billing information entry, payment collection when required, knowledge of and acts in alignment with corporate policies
• Demonstrates excellent customer service and compassion when interacting with clients and staff
• Exceptional patient experience that supports the individual but also the growth of the organization
• Seamless care delivery that is patient centered, provider supportive, and billed accurately for services provided
• 100% compliant workflow
• Pride in your work

Benefits

• 401K with company match
• Paid time off and paid Holidays
• Growth opportunities
• Comprehensive benefits package: Medical, Dental, Vision, and additional optional coverages such as pet insurance, mental health and wellness resources, legal plans, employee discounts
• Education reimbursement program
• Precision is dedicated to giving back to our communities through various platforms such as: Sponsoring high school students with limited economic means
• Annual company food drive with Precision matching each employee donation
• Precision Cares program, partnering with local communities each year to give back
• Frequent company events to keep our employees connected

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees