Specialty Technician 2

Smart Care Equipment Solutions•Washington, DC

About The Position

EspressoMe, a Smart Care Company, is a fast-growing Nation-wide service company. We are currently seeking additional skilled technician in Seattle, WA, to service our local customers. Candidates with an aptitude in technical trades and a background in field service or restaurant equipment are preferred. Service Technician performs skilled installation, maintenance, and repair of commercial kitchen & beverage equipment with increasing independence and technical proficiency. This role emphasizes safety, troubleshooting, customer communication, and cross-functional support while meeting evolving performance and compliance standards. The position requires local and long distant travel, on-call availability, and cross-functional team support to ensure smooth operations and client satisfaction. If you like to help others/CUSTOMER SATISFACTION, Learning New Things and FIXING THINGS - this is for you.

Requirements

Ability to troubleshoot, test, repair, and service technical equipment.
Knowledge of basic electricity; amperage, voltage and resistance, and ability to read basic equipment schematics.
Ability to understand, read, and utilize a multimeter.
Ability to work flexible shifts
Familiar with basic tools and multimeter
Basic understanding and skill set of MS Office.
Valid Driver’s license
Organizational Skills, Attention to Detail, Sense of urgency in responsiveness
Ability to Adapt to Workplace Environment & Organizational Change
Must be reliable, dependable, punctual, maintain good attendance, and conscientious about product performance
Able to lift and move heavy restaurant equipment when needed

Responsibilities

Professional, courteous, and motivated to deliver the highest value service.
Reactive 24-hour service to include equipment troubleshooting and diagnosis, repair, and resolution.
Perform effective and efficient services to ensure customer satisfaction and product performance including timely repair, Installation, and removal of commercial restaurant equipment, scheduled preventive maintenance, and cleaning.
Order and schedule delivery of repair parts and maintain inventory.
Follow company policy to accurately record and complete work orders while maintaining accurate documentation.
Effective interaction with internal dispatch, management, warehouse, and technician teams.
Always maintain a professional and clean appearance, while keeping service vehicle clean and neat.