Specialty Team Leader RN

Prime Healthcare•Lewiston, ME

About The Position

Overview Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoastal Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services. Responsibilities Position Summary: Responsible for assisting with the management and coordination of patient care on a specialty unit. Has authority to delegate and make decisions related to staff in absence of Nursing Management. Participates in planning, administering and evaluating the operation of their assigned unit. Leads unit based educational needs. In support of Nursing Leadership is responsible for actively supporting the achievement of departmental level expected Quality, Financial, Customer Service, Throughput, and People results. Supports and ensures staff follow policies and procedure, evidence-based practice, American nurses Association Standards of Practice and Code of Ethics, regulatory agencies (such as The Joint Commission) and the Maine Nurse Practice Act.

Requirements

Current Registered Nurse licensure in the State of Maine.
Bachelor’s in Nursing preferred, or Bachelor’s candidate within 18 months of appointment.
Current American Heart Association Healthcare Provider BLS required.
2 years current related hospital experience in specialty required.
Serve as the champion of the patient and team member experience by providing an A+ experience to every patient and team member, every day.
Works well in dynamic and fast paced environment.
Positive communication skills.
Positive role model.
Demonstrates initiative.
Exceptional customer service skills with a strong customer service philosophy.
Ability to interpret, synthesize, prioritize, and make immediate judgments using long- and short-term memory to coordinate a patient care area.
Competent with all age groups within defined patient populations. Demonstrates sensitivity when interacting with diverse ethnic groups.
Ability to engage patients and team members utilizing the CMH Experience Standards i. I am creating a warming, caring, and non-judgmental environment ii. I am actively listening and seeking information iii. I am honest, truthful, and consistent iv. I am respectful, treating all individuals with dignity and empathy v. I am serving as a role model, taking both initiative and ownership when appropriate vi. I am working collaboratively and demonstrating teamwork vii. I am resilient and adapt to change in positive ways.
Demonstrated ability to direct and triage in a highly fluid dynamic operational environment.
Ability to collaborate with all layers of the management/ administration team.

Nice To Haves

Specialty/Leadership certification, preferred.
Experience with a patient population where team lead will be done is preferred.
Committee experience, preferred.

Responsibilities

Makes assignments and delegates care assignments according to knowledge and skills of team members and needs of the patients.
Reassesses and redistributes team members as patient and unit needs change.
Coaches staff to deliver competent nursing care to assigned patients.
Provides immediate “troubleshooting” for patient care issues and follow-up as indicated.
Facilitates teamwork among all clinicians associated with patient care to expedite patient progress toward goal achievement and timely and appropriate discharge from unit.
Monitors patient care delivery and unit processes for quality improvement opportunities and goals.
Provides oversight of clinical policies and procedures of clinical specialty.
Leading Unit based Education needs, including but not limited to annual skills fairs, clinical competencies, drills, etc.
Facilitates multidisciplinary clinical microsystem quality meetings specific to area of specialty.
Assists in team member in-services and orientation of new staff members.
Effectively communicates process changes.
Conducts unit specific staff meetings in collaboration with Nursing Leadership.
Contributes to the completion of team member 90-day and annual performance evaluations.
Monitors and provides feedback on team member performance improvement plan/progress.
Assists in the development of long- and short-term goals for their department, promoting quality care and optimal patient outcomes in a fiscally responsible manner.
Maintains awareness of professional standards of nursing within specialty, ongoing healthcare policies and economics.
Maintains awareness of future trends and implications of research for improving nursing practice.
Addresses variations of clinical or behavioral performance real time and informs management as appropriate.
Addresses any risk or quality improvement issues in a timely manner.
Assists with risk event process including Midas and provides follow up education needed as a result of reported events.
Identifies, addresses real time, and communicates existing barriers impacting departmental culture of safety.
Follows the five rights of requested medication to reduce the potential for medication errors.
Supervises care and cleanliness of equipment and supplies to ensure good working condition.
Verifies availability of all supplies required for the unit based on PAR levels.
Assists with timekeeping responsibilities including Kronos and on-line scheduling including development of the unit schedule.
Uses the acuity system to maintain staff productivity resulting in meeting the Worked Hours Per Unit of Service (WHPUOS) targets set through benchmarks.
Assumes a patient care assignment when the number and mix of patients and unit staff permit.
Demonstrates clinical expertise in specific patient population served.
Maintains effective communication with all CMHC employees, patients, families, physicians and stakeholders modeling the CMHC Service Standards.
Completes other duties as listed in specific unit performance plan/Competency Based Objectives.
Participates in committee work.
Performs other duties as assigned.