Specialty Supervisor

Veterinary Referral Center of Central Oregon Inc•Bend, OR

7h•Onsite

About The Position

At the Veterinary Referral Center of Central Oregon (VRCCO), you will join a collaborative, mission driven community dedicated to delivering exceptional specialty medicine. Our hospital combines individualized, compassionate care with advanced, evidence-based practices. We are home to a purpose-built specialty campus exceeding twenty-six thousand square feet, where our culture centers on teamwork, humility, growth, and creating the best possible experience for both our patient guests and their pet parents. VRCCO continues to grow rapidly, and with that growth comes significant investment in our people. We recently evolved our leadership structure to create clearer development pathways for our teams. Former supervisors have transitioned into lead roles across three levels that reflect skillset, capability, and operational needs. This new Specialty Supervisor will support several specialty departments while mentoring leads who are still developing into their leadership roles. As staffing increases, we will continue to evaluate department distribution and may eventually add a second Specialty Supervisor to divide specialties more evenly. VRCCO has been Great Place to Work Certified since 2021 and remains the only veterinary organization to offer onsite childcare through our Vet Cadets program. With competitive compensation, comprehensive benefits, and a deep commitment to professional development, you will find a long-term home and meaningful career path here.

Requirements

Minimum of five years of experience in a veterinary specialty setting required.
Experience leading across multiple veterinary specialties is required.
Leadership experience is required and must include proven ability to mentor, coach, and develop others in a clinical environment.
Must demonstrate strong organization, communication, clinical judgment, and problem-solving skills, with the capability to support and lead multiple specialty departments in a complex and growing hospital environment.

Nice To Haves

Certified Veterinary Technician strongly preferred.

Responsibilities

Support daily operations across assigned specialties and ensure smooth workflow, strong communication, and appropriate resource allocation.
Partner with specialty teams and veterinarians to identify opportunities for improvement and implement sustainable processes.
Contribute to ongoing refinement of departmental structure and leadership pathways as VRCCO continues to expand.
Provide mentorship to leads and technicians across multiple specialty departments, supporting growth in leadership capability, communication, organization, and clinical skill.
Offer clear coaching and feedback while fostering a supportive, accountable team culture.
Assist with onboarding and ongoing training to ensure consistent expectations and high standards across all supported service lines.
Provide hands-on technical support and patient care in multiple specialty areas.
Model best practices in patient handling, anesthesia, specialty procedures, communication, and workflow management.
Ensure compliance with medical, safety, and sanitation standards across assigned departments.
Serve as a liaison between specialty teams, veterinarians, and hospital leadership.
Support teams with escalated client communication when needed and maintain professionalism and empathy throughout.
Ensure strong documentation practices and effective communication loops between shifts, departments, and leadership.
Assist with scheduling, staffing assessments, and long-term workload planning across specialties.
Maintain specialty related reports and support leadership in quality improvement initiatives.
Participate in the evolution of protocols, workflows, and policies as VRCCO continues to grow.