Specialty Site Mgr, 37.5hrs, Worcester

UMass Memorial Health•Worcester, MA

29d•$56,056 - $100,901•Onsite

About The Position

Joining UMass Memorial Health – Community Healthlink (CHL) makes you part of a team doing work that is often life changing for those we serve. We provide high-quality behavioral health care services to individuals, couples, and families that is fulfilling both professionally and personally. CHL has been a leader in central and north Worcester County for over four decades in providing care to those facing mental illness, homelessness and substance use and recovery. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Oversee the operation of the residential component to which assigned consistent with the administrative, programmatic and clinical polices of Community Healthlink and its Recovery Environments and Supports Division

Requirements

Master's degree in social work or related human services field and Licensure eligibility within 2 years of hire.
MAP, CPR, First Aid certification must be completed within the first six months after hire date.
Must be able to pass a CORI background check
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Responsibilities

Perform duties using recovery orientated principles.
Ability to hire, train, supervise and evaluate program staff and ensures required competencies are maintained.
Oversight of clinical operations including behavioral and rehabilitative treatment planning for Persons with mental health and substance use issues.
Demonstrate person-centered and strength-based communication and relationship with Persons.
Demonstrate effective communication with staff, peers and other professionals.
Operate program in an efficient and effective manner ensuring compliance with BSAS, HUD, DPH and DMH regulatory requirements.
Provide oversight of the residential component.
Ensure operational budget for the program is reconciled.
Orient and train new staff, as designated, to daily operations of the program and Division procedures.
Ensure new staff are oriented and trained as required by CHL.
Provide ongoing supervision to program staff.
Facilitate the transition for referrals, admissions and discharges.
Strive to maintain maximum capacity.
Supervise, support and/or mentor staff members and other staff as required.
Facilitate and participate in team meetings to coordinate enrollment of new Persons and/or assist with transition or disenrollment/discharge from services.
Work with other licensed practitioners to complete initial assessment or a comprehensive assessment to determine individual clinical and rehab needs.
Work with other licensed practitioners to complete assessments, develop Treatment Plans and implement evidence based clinical interventions.
Effectively communicate with all members of the team to ensure that services are delivered in a collaborative, clinically integrated, strength-based, culturally responsive and recovery orientated manner.
Ensure that services are person-centered and truly encourage the Person’s participation in their own recovery.
Collaborate with staff members to provide clinical support and consultation around Persons who present with heightened symptoms and increased behavioral risks and/or have complex medical needs.
Delivers rapid response to a Person in an emergency, either clinically or medically, including but not limited to Symptom Management, de-escalation strategies and one-to-one assistance.
Will work with staff in this area.
Complies with established departmental policies, procedures, and objectives.
Attends variety of meetings, conferences, seminars as required or directed.
Demonstrates use of Quality Improvement in daily operations.
Complies with all health and safety regulations and requirements.
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
Maintains, regular, reliable, and predictable attendance.
Performs other similar and related duties as required or directed.