Goldmark Property Management-posted 2 days ago
Full-time • Entry Level
Fargo, ND
251-500 employees

Join our Premier Property Management Team. Creating a better living. The Specialty Services Technician - Appliances plays a vital role in ensuring resident satisfaction by providing prompt, reliable and safe service. The Specialty Services Technician - Appliances is responsible for identifying appliance issues, completing service requests, and performing repairs according to company standards and safety protocols. By delivering exceptional customer service, the technician helps create a positive experience, contributing directly to resident retention and satisfaction, while consistently demonstrating our Goldmark values. We believe everyone at Goldmark is a leader! This role is essential in bringing our vision of creating better living for our customers and communities to life. By focusing on high-quality service, the Specialty Services Technician - Appliances will take pride in serving residents, client-owners, and fellow team members with care and professionalism, fostering the Goldmark standard of making residents feel truly at home. Starting pay $26 per hour (and more based on experience)! Tools provided; valued over $1,100. Company Cell Phone, Uniform, and Vehicle Allowance Live and work with Goldmark and receive up to a 20% rent discount.

  • Complete assigned service requests related to repairs and upkeep of appliances, including but not limited to ovens, stoves, dishwashers, washers, dryers, refrigerators.
  • Recommend replacement or repair, as necessary.
  • Ensure that all work completed is professional and clean after leaving our residents homes.
  • Build and maintain long-term relationships with residents by addressing and responding to requests, questions, and concerns, making referrals to manager or site/property team members as appropriate.
  • Prepare open apartments for rental within 24 to 72 hours. This may include coordinating 2024 the work of other staff or vendors.
  • Participate in ongoing training to build and maintain knowledge and skills to excel in their role as a Specialty Services Technician- Appliances.
  • Provide input to manager or Property Manager on property improvements for budget consideration.
  • Maintain an organized working inventory of routine parts and supplies.
  • High School Diploma or GED.
  • Proficiency in advanced appliance repair skills. Building, home, and appliance maintenance experience.
  • Ability to operate common office equipment, basic computer skills, and mobile devices.
  • Must have vehicle, valid driver’s license, acceptable driving record and meet company insurability requirements.
  • Proficiency of the English language in reading, writing and verbal communication.
  • Business needs and/or state, local and federal laws may dictate required certifications and licensure for a region or specific location.
  • Good interpersonal and communication skills with the ability to relate to a diverse group of people.
  • A well-organized and self-directed individual who is a team player.
  • The ability to train and mentor others in various locations.
  • Your PTO grows with you—the longer you’re here, the more time you earn. Celebrate your commitment with extra paid days every work anniversary.
  • Up to 120 hours each year, plus 11 paid holidays.
  • Choose your payday! Hourly team members have access to on-demand pay
  • Recharge with 4 “YOU” Days (32 hours) and give back with 16 paid volunteer hours each year.
  • Celebrate milestones with years-of-service recognition.
  • Leadership development programs support your professional growth and career advancement.
  • Choose from 3 medical plans, 2 dental plans, and vision coverage options.
  • Receive an annual company HSA contribution to help with out-of-pocket costs.
  • Build your future with a 401(k) plan offering up to a 5% company match (vested immediately after eligibility requirements are met).
  • Access an Employee Assistance Program (EAP) plus a range of voluntary benefits and life insurance options.
  • Income-replacement benefits for qualifying life events.
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