Specialty Provider Liaison- Children and Families Specialty Plan (CFSP) - DSS Region 3

CareBridge • Winston Salem, NC

101d

About The Position

We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/D) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes. North Carolina residency is required. This is a field-based position. Regional Specialty Provider Liaisons must reside and work within the aligned Department of Social Services (DSS) administrative region. This position will support the following communities in DSS Region 3. Travel within the assigned Region is required. This field-based role enables associates to primarily operate in the field, traveling to provider sites or designated locations within their region(s) as the role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to provider needs, and direct hands-on engagement.

Requirements

• BA/BS degree and a minimum 3 years of related experience; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

• Any combination of experience providing or implementing mental health, physical health, substance use, behavioral health, pharmacy, intellectual/ developmental disability (I/DD) services, and long-term services and supports are preferred.
• Master's degree in counseling, social work, or health/human services preferred.
• Clinical licensure preferred. (i.e. LCSW, LCMHC, LCAS, etc)
• Experience building relationships with Department of Social Services (DSS), service providers, and other stakeholders preferred.
• Experience working in payer space directly with providers preferred.

Responsibilities

• Assist with provider contracting efforts.
• Assist with implementing incentives and value-based arrangements.
• Inform, develop, and execute strategy to address provider access and gaps in treatment.
• Provider support including implementation of specialty training, identifying outcomes, consultation on complex needs and treatment models, and identifying opportunities to increase quality and service capacity.

Benefits

• $3,500 SIGN ON BONUS
• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs
• medical, dental, vision benefits
• short and long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources

What This Job Offers

• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees