Specialty Pharmacy Technician ~ $4,000 Sign-on Bonus

Shields Health SolutionsAlbany, NY
$20 - $25

About The Position

Join a fast‑growing specialty pharmacy organization where your work directly impacts patient outcomes. This role goes beyond the bench — you’ll support patients through the entire medication journey, combining technical expertise with meaningful patient interaction. If you’re a Certified Pharmacy Technician (CPhT) who enjoys problem‑solving, patient engagement, and working in a collaborative, quality‑driven environment, this is a strong next step in your career. As a Specialty Pharmacy Technician, you’ll provide hands‑on, end‑to‑end support to both patients and pharmacists. Your focus will be medication accuracy, adherence, insurance resolution, and high‑touch patient service — ensuring every patient receives the right medication, at the right time, with the right support.

Requirements

  • Active State Pharmacy Technician Registration (preferred)
  • National Certification (CPhT – PTCB or equivalent) (preferred)
  • 1+ year experience as a Pharmacy Technician
  • Strong phone presence and patient communication skills
  • Experience with prescription entry, refills, and insurance resolution
  • Comfort handling sensitive and confidential patient information
  • Continued employment is contingent upon maintaining required licensure and certification

Nice To Haves

  • 5+ years Pharmacy Technician experience
  • Specialty pharmacy, infusion, or complex therapy experience
  • Prior authorization or financial assistance program exposure
  • Advanced proficiency in Microsoft Excel and Word
  • Experience working in multiple pharmacy database systems

Responsibilities

  • Enter, interpret, and process prescription orders accurately
  • Clarify prescription details with pharmacists and clinicians
  • Label, fill, and prepare prescriptions for pharmacist verification
  • Perform pharmaceutical calculations
  • Identify medications requiring special handling (refrigerated or hazardous)
  • Assemble supplies for specialty therapies (sharps containers, syringes, alcohol swabs, Band‑Aids, etc.)
  • Prepare and package medications for patient or department delivery
  • Maintain medication storage and handling compliance
  • Answer, triage, and resolve inbound patient inquiries
  • Conduct outbound medication adherence and therapy check‑in calls
  • Educate patients on medication awareness and next steps
  • Secure and coordinate refill prescriptions
  • Resolve insurance issues and rejected claims
  • Perform test claim adjudication
  • Assist patients with copay assistance and financial support programs
  • Maintain accurate patient and operational data in pharmacy systems
  • Support inventory management, ordering, and receiving
  • Identify trends, resolve issues, and recommend workflow improvements
  • Participate in quality, productivity, and process‑improvement initiatives
  • Act as a value‑added partner across internal teams
  • Maintain strict confidentiality and HIPAA compliance
  • Stay current through education, professional publications, and networks
  • Support company standards for quality, service, and integrity
  • Perform other duties as assigned

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service