Specialty Pharmacy Technician

Banner Pharmacy Services • Chandler, AZ

224d • Remote

About The Position

As a Specialty Pharmacy Technician, you will be part of this call center and will spend the majority of your time on the phone. 50% will be taking inbound calls and the other 50% will be making outbound calls. Retail pharmacy experience will be helpful in this position. The schedule for this role is Monday - Friday 9AM - 5:30PM, no weekends or major holidays. Work from home is available if metrics are met. This position has an 8 month work from home, 4 month onsite rotation. Banner Pharmacy Services is a recognized leader in healthcare and trusted partner in proactively providing innovative pharmacy services through excellence in integration, care coordination, medication management and services to make a difference in people's lives.

Requirements

• Licensed pharmacy intern or registered pharmacy technician in the state of practice.
• Minimum of one year of pharmacy technician experience required.
• Ability to attend and successfully complete 160 hours of on the job training required.
• Strong customer service focus, superior problem-solving abilities required.
• Ability to complete moderate to difficult mathematical calculations using a hand-held calculator required.

Nice To Haves

• Associates or bachelor's degree in business, healthcare or related field preferred.
• Proficiency and experience with third party claims adjudication and claims rejection reconciliation preferred.
• Proficiency and experience with non-sterile, sterile and hazardous drug compounding preferred.
• Work experience which demonstrates analytical ability, judgment and interpersonal skills in pharmacy or healthcare preferred.

Responsibilities

• Enroll selected patients in specialty pharmacy services.
• Work in a call center environment and communicate effectively with patients over the phone to overcome financial barriers to treatment.
• Provide adherence management and adherence improvement services to patients of the Specialty Pharmacy.
• Assist, provide, and maintain records for accreditation, licensure, manufacturer limited distribution agreements, payer contracts, and REMS programs as required.
• Assist with expanding scope and continuous quality improvement initiatives across specialty pharmacy services.
• Work collaboratively with specialty pharmacists and Fulfillment Center team to ensure an excellent patient experience.
• Prepare, dispense, and compound appropriate amount of medication under the direct supervision of a pharmacist, and accurately deliver medication to the patient.
• Follow policies, procedures, and regulatory requirements and perform other work assignments.

Benefits

• Up to a $5,000 sign-on bonus available.
• Comprehensive benefit package for all benefit-eligible positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed