Specialty Pharmacy Manager

MultiCare Health System•Tacoma, WA

47d•$183,290 - $247,978

About The Position

The Specialty Pharmacy Manager leads all specialty pharmacy operations, ensuring safe, efficient, and compliant services that deliver exceptional patient care for complex therapies. Responsibilities include managing workflows, maintaining URAC and ACHC accreditation, and overseeing staff hiring, training, and performance. The manager coordinates with internal teams and external partners, manages budgets and contracts, and drives quality improvement initiatives. This role ensures ongoing accreditation and delivers high-quality, patient-centered care aligned with industry standards. This position reports to the Director of Specialty Pharmacy Services.

Requirements

Licensed pharmacist eligible to practice in Washington state required
Pharmacy degree (Pharm.D. preferred) from an ACPE-accredited college required
Certified Specialty Pharmacist (CSP) credential required or expected within two years of employment
Minimum of 5 years of pharmacy experience, with at least 3 years in a supervisory or management role
Strong knowledge of specialty pharmacy operations, URAC and ACHC accreditation standards, and regulatory compliance
Experience with budget oversight, payer/manufacturer contract evaluation, and financial performance tracking.

Nice To Haves

Residency training and board certification (ex. BCPS/BCACP) preferred
Experience in Specialty Pharmacy and Specialty Pharmacy Accreditations through URAC and ACHC are highly desired

Responsibilities

Oversee daily operations of the specialty pharmacy and ensure efficient workflows.
Maintain full compliance with URAC and ACHC accreditation standards, including policy development, updates, and audit preparation.
Lead staff management activities such as hiring, training, performance evaluations, and conflict resolution.
Monitor and manage the pharmacy's budget, financial performance, and payer/manufacturer contracts.
Coordinate with internal and external stakeholders to support patient access and program growth.
Develop and implement quality assurance and performance improvement initiatives.
Promote cross-department collaboration and effective communication.
Maintain up-to-date policies and documentation aligned with regulatory and accreditation requirements.
Track and report performance metrics to drive continuous improvement and meet accreditation benchmarks.