Specialty Pharmacy Liaison

Shields Health Solutions•Hartford, CT

13d•Onsite

About The Position

Are you kind, collaborative and caring? You’re in good company. At Shields, we hire passionate team players that put people first. Join a diverse and inclusive workplace that supports and welcomes new ideas, collaboration, and candid conversations. We are experiencing explosive growth and are looking for intellectually curious and driven team members to join us. As the single point of contact for a specialty pharmacy patient, liaisons assess needs and provide support with every refill, coordinate drug delivery, address any new insurance and/or copay challenges, and monitor for adherence. When issues arise, they work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly. Shields offers a generous employment package, including: Salary, plus bonus M-F schedule; onsite in an outpatient clinic setting 4 weeks of PTO, plus 10 Holidays 401k with company match Health, Dental and Vision Benefits eligible on the first day of employment

Requirements

Registered pharmacy technician with the State of employment
2-5 years experience as a Pharmacy Technician
High School Diploma or GED required
Strong interpersonal communication skills, ability to work independently and demonstrate good judgement
Strong verbal and written communication
Highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information
Strong organizational/administrative skills
Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator
Energetic, highly motivated, team player with strong personal and communication skills
Discretion and confidentiality essential as position deals with highly sensitive and private data

Nice To Haves

Nationally certified as a CPhT
5-8 years experience as a Pharmacy Technician
Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology

Responsibilities

Assess needs and provide support with every refill
Coordinate drug delivery
Address any new insurance and/or copay challenges
Monitor for adherence
Work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly.