UnitedHealth Group-posted 2 months ago
$17 - $31/Yr
Full-time • Entry Level
Owosso, MI
5,001-10,000 employees

Explore opportunities with CPS, part of the Optum family of businesses. We’re dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you’ll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together. As a Specialty Pharmacy Liaison you will engage directly with patients to coordinate pharmacy services through the health system’s specialty and retail pharmacy. Acting as a bridge between patients, providers, and the pharmacy, this role focuses on improving prescription capture, providing follow-up counseling, and ensuring smooth communication. Key duties include processing prior authorizations, assisting with financial aid, updating clinical data, and supporting administrative tasks. The liaison collaborates closely with the CPS Patient Care Services team and works under the direct supervision of a pharmacist. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

  • Engage directly with patients to coordinate pharmacy services through the health system’s specialty and retail pharmacy.
  • Act as a bridge between patients, providers, and the pharmacy.
  • Improve prescription capture and provide follow-up counseling.
  • Ensure smooth communication between all parties.
  • Process prior authorizations and assist with financial aid.
  • Update clinical data and support administrative tasks.
  • Collaborate closely with the CPS Patient Care Services team.
  • Work under the direct supervision of a pharmacist.
  • High school diploma or equivalent.
  • Active applicable state Pharmacy Technician license in good standing.
  • Work experience as a Pharmacy Technician, ideally in specialty or outpatient settings.
  • Experience supporting clinical pharmacy programs and performing administrative tasks such as prior authorizations and data entry.
  • Solid knowledge of medication regimens, age-specific dosing, and managed care practices.
  • Proficient in pharmacy systems, care management platforms, and Microsoft Office (Outlook, Word, Excel).
  • Comfortable interacting professionally with patients and providers via phone, in person, or telehealth.
  • Comprehensive benefits package.
  • Incentive and recognition programs.
  • Equity stock purchase.
  • 401k contribution.
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