Specialty Pharmacy Intern

Shields Health SolutionsWorcester, MA
12d$20 - $25

About The Position

The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care through the delivery of a full continuum of medication adherence support. We are seeking a highly motivated, self-starter who is looking for an exciting career path with a fast-growing company in the specialty pharmacy management services. Candidates MUST be registered as a Pharmacy Intern.

Requirements

  • Required Licensure/Certification: We are seeking Pharmacy Interns who are registered with the State of employment. Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.
  • Years of Experience: Required 1+ years of pharmacy technician experience preferred.
  • Skills: strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other database programs and able to extract relevant information; strong organizational and interpersonal skills a must
  • Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator
  • Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Responsibilities

  • Interpret and enter prescriptions
  • Clarify prescription orders with pharmacist and/or clinician as appropriate
  • Label and fill prescriptions for the pharmacist to verify
  • Perform pharmaceutical calculations
  • Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication
  • Identify and assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids
  • Prepares medication for delivery to patients and departments
  • Answers, resolves and triages inbound inquiries
  • Provides outbound therapy/medication adherence check-ups
  • Secures refill prescriptions
  • Resolves insurance related issues and assists patients with various forms of financial assistance
  • Maintains pharmacy inventory including drug ordering and receiving
  • Communicate directly with patients over the phone to assist them in the awareness of their medications
  • Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up
  • Manage, organize, and update relevant data using database applications
  • Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards
  • Identify trends, resolves problems; recommend improvements; implements change
  • Actively participates in process improvement initiatives
  • Acts as a value-added business partner to stakeholders throughout the organization
  • Protects organization's value by keeping information confidential
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
  • Other duties as assigned
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