Specialty Order Writer (Beer, Wine, Cheese & Chocolate Buyer / Inventory Replenishment)

Whole Foods • West Hartford, CT

388d • $35,360 - $49,088

About The Position

The Specialty Order Writer at Whole Foods Market is responsible for ordering, replenishing, and merchandising specialty products such as beer, wine, cheese, and chocolate. This role involves participating in regional purchasing programs, maintaining inventory accuracy, and ensuring compliance with health and safety regulations. The position requires excellent customer service skills and a strong knowledge of specialty products to effectively engage with customers and promote sales.

Requirements

• 12+ months retail experience.
• Extensive specialty knowledge, including production, distribution, seasonal availability, advances, and trends.
• Strong basic math skills and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systems.
• Strong to excellent communication skills and ability to work as part of a team.
• Ability to meet customer service expectations and standards in all interactions.
• Effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment.

Nice To Haves

• Familiarity and/or willingness to learn about products and nutritional information.
• Ability to educate team on product knowledge and convey enthusiasm.

Responsibilities

• Purchases and replenishes Specialty items through proper buying procedures.
• Ensures orders are timely and accurate to monitor inventory turns.
• Understands and explains the differences between WFM products and conventional stores to customers.
• Achieves and exceeds assigned margin and sales targets.
• Creates effective merchandising displays and requests proper signage and pricing.
• Participates in national, regional, and store promotional programs.
• Samples department products to customers and oversees customer special order procedures.
• Processes invoices and returns while maintaining an organized back stock area.
• Analyzes and controls product waste and spoilage, completing necessary worksheets.
• Provides excellent customer service and models suggestive selling techniques.
• Maximizes sales potential through effective product prepping, storing, rotating, stocking, and merchandising.
• Follows established procedures for health and sanitation, ensuring a clean working environment.
• Performs opening, mid, and closing duties as assigned, ensuring accuracy of signs and pricing.
• Reports safety hazards and violations immediately.

Benefits

• Health insurance
• Retirement plan benefits
• Eligibility for a store discount
• Paid time off
• Access to other benefit programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: Master's degree
• Number of Employees: 10,001+ employees