About The Position

Become a part of our caring community and help us put health first The Specialty Operations Pharmacy Technician 2 supports Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications. The Specialty Operations Pharmacy Technician 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. The Specialty Operations Pharmacy Technician 2 may contact physicians for prescriptions clarification and may enter prescription orders into the system. Also supports pharmacists and patients by ensuring adherence to Specialty Rx specific operational processes and programs developed to optimize health outcomes which include effective communication with patients and providers. Decisions typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion. Use your skills to make an impact Candidates MUST reside in one of the following states: Arizona, Florida, or Ohio.

Requirements

  • Must have an active Pharmacy Technician license with the Board of Pharmacy in the state you reside
  • Must be certified by the Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA)
  • Experience as a Pharmacy Technician or Inbound and/or outbound phone experience
  • Ability to manage multiple or competing priorities, including use of multiple computer applications simultaneously
  • Proficiency in Microsoft Office applications, including: Outlook, Word and Excel
  • Adaptable with the ability to thrive in a fast-paced environment
  • Strong written and verbal communication skills
  • Strong attention to detail
  • Strong data entry
  • Required Work Schedule: Training: Virtual training starts on day one of employment and will run for the first few weeks with a schedule of either 8:00 AM to 4:30 PM OR 8:30 AM to 5:00 PM Eastern, Monday - Friday.
  • Work Schedule Following Training: Monday – Friday 9:00AM – 5:30PM EST.

Nice To Haves

  • Experience in healthcare
  • Call center experience

Benefits

  • Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
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