Specialty Marketing Agent

Westgate Resorts•Bellevue, WA

5d•$17•Onsite

About The Position

Now hiring a Specialty Marketing Coordinator to join our fast‑paced, on‑site call center in Bellevue, WA. In this role, you’ll handle outbound owner engagement, book inbound vacation package reservations, and coordinate transportation for guests traveling to our Mexico properties. If you enjoy a high‑energy environment, thrive on customer interaction, and want strong earning potential, this role is an excellent fit.

Requirements

1–2 years of call center, hospitality, customer service, or reservations experience preferred.
Strong communication skills and attention to detail
Ability to work days, evenings, weekends, and a flexible schedule
Experience with five9.

Nice To Haves

Experience with travel coordination, transportation scheduling, or resort operations is a plus.

Responsibilities

Call owners to schedule owner update and education appointments at designated sales centers.
Handle high‑volume inbound calls to book vacation packages for five participating resort locations.
Confirm travel dates, eligibility, pricing, and presentation requirements with clarity and accuracy.
Coordinate transportation to/from Mexico resort properties, ensuring accurate documentation and timely partner communication.
Maintain exceptional speed and accuracy in all reservation and owner data entry.
Provide professional, friendly service with excellent verbal phone communication and clear written follow‑up.
Support daily call center operations, productivity metrics, and quality standards.
Collaborate with peers and leadership to maintain an efficient workflow and consistent guest experience.
Perform additional duties as assigned.

Benefits

Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs